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Freeze When backup at point BBgroups !

Posted on 2010-11-20
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Last Modified: 2012-05-10
Hello,

When I want to make backup for my bb 9700 in Blackberry Desktop Software, it freezes when stop in BBgroups !

Please what to do ?
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Question by:mb4ever
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SysExpert earned 2000 total points
ID: 34184788
1) make sure you have the latest firmware on your BB, and the latest BB desktop manager software.

2) did this happen in the past ?

3) Check the bbGroups for any type of corruption.

I hope this helps !
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