Solved

ActiveSync and RRAS problems after server IP Change

Posted on 2010-11-20
6
728 Views
Last Modified: 2012-06-27
I changed my lan ip range from 192.168.1.* to 192.168.50.* so I also had to change the ip adres of my server.
After the change everything worked fine except for Exchange ActiveSync and RRAS.
I am getting no errors in the eventlog but when I run the "Microsoft Exchange ActiveSync Connectivity Tests" at www.testexchangeconnectivity.com I am getting the following error:

Attempting the FolderSync command on the Exchange ActiveSync session.
  The test of the FolderSync command failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Exchange ActiveSync returned an HTTP 500 response.

I have checked every setting I can think of, and searched the web for hours but I cannot find what the problem is.

Server:
Win2003 standard
Echange 2003

Thanks in advance.
0
Comment
Question by:BolNetworks
  • 3
  • 2
6 Comments
 
LVL 13

Expert Comment

by:markusdamenous
Comment Utility
You can bind certain services such as DNS, DHCP, IIS, amongst lots of others to work against "All IP Addresses", or you can specify it against certain IPs.  Goto the IIS Manager, and check the Activesync website to see that it is either set to all, or that it is updated to reflect your current new IP address.

0
 

Author Comment

by:BolNetworks
Comment Utility
Thanks for your resonds.

I already checked, It is set to all.
0
 
LVL 13

Expert Comment

by:markusdamenous
Comment Utility
I cannot speak for the RRAS element, but you might like to read through this MS article for resetting the exchange virtual directories.

http://support.microsoft.com/kb/883380

please read through all the implications, and ensure that you take the relevant backups before making changes!
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 76

Expert Comment

by:Alan Hardisty
Comment Utility
Please read carefully through my Exchange 2003 / Activesync article and check your settings, then if all are set correctly and the HTTP 500 errors still are present when testing, the above link is the usual fix for these type of errors, but my article has other suggestions too:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html
0
 

Accepted Solution

by:
BolNetworks earned 0 total points
Comment Utility
I found what the problem was.
A while ago I created a secondary virtual directory for Exchange that does not require SSL. (see also method  3 in http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_in_activesync.htm )
On that virtual directory there was an IP restriction that had the old ip adres.
After change

Thanks for all your suggestions.
0
 

Author Closing Comment

by:BolNetworks
Comment Utility
See the post
0

Featured Post

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

Join & Write a Comment

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now