ActiveSync and RRAS problems after server IP Change

Posted on 2010-11-20
Medium Priority
Last Modified: 2012-06-27
I changed my lan ip range from 192.168.1.* to 192.168.50.* so I also had to change the ip adres of my server.
After the change everything worked fine except for Exchange ActiveSync and RRAS.
I am getting no errors in the eventlog but when I run the "Microsoft Exchange ActiveSync Connectivity Tests" at www.testexchangeconnectivity.com I am getting the following error:

Attempting the FolderSync command on the Exchange ActiveSync session.
  The test of the FolderSync command failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Exchange ActiveSync returned an HTTP 500 response.

I have checked every setting I can think of, and searched the web for hours but I cannot find what the problem is.

Win2003 standard
Echange 2003

Thanks in advance.
Question by:BolNetworks
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LVL 13

Expert Comment

by:Mark Damen
ID: 34179596
You can bind certain services such as DNS, DHCP, IIS, amongst lots of others to work against "All IP Addresses", or you can specify it against certain IPs.  Goto the IIS Manager, and check the Activesync website to see that it is either set to all, or that it is updated to reflect your current new IP address.


Author Comment

ID: 34179607
Thanks for your resonds.

I already checked, It is set to all.
LVL 13

Expert Comment

by:Mark Damen
ID: 34179659
I cannot speak for the RRAS element, but you might like to read through this MS article for resetting the exchange virtual directories.


please read through all the implications, and ensure that you take the relevant backups before making changes!
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34179878
Please read carefully through my Exchange 2003 / Activesync article and check your settings, then if all are set correctly and the HTTP 500 errors still are present when testing, the above link is the usual fix for these type of errors, but my article has other suggestions too:


Accepted Solution

BolNetworks earned 0 total points
ID: 34179927
I found what the problem was.
A while ago I created a secondary virtual directory for Exchange that does not require SSL. (see also method  3 in http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_in_activesync.htm )
On that virtual directory there was an IP restriction that had the old ip adres.
After change

Thanks for all your suggestions.

Author Closing Comment

ID: 34211296
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