Solved

ActiveSync and RRAS problems after server IP Change

Posted on 2010-11-20
6
738 Views
Last Modified: 2012-06-27
I changed my lan ip range from 192.168.1.* to 192.168.50.* so I also had to change the ip adres of my server.
After the change everything worked fine except for Exchange ActiveSync and RRAS.
I am getting no errors in the eventlog but when I run the "Microsoft Exchange ActiveSync Connectivity Tests" at www.testexchangeconnectivity.com I am getting the following error:

Attempting the FolderSync command on the Exchange ActiveSync session.
  The test of the FolderSync command failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Exchange ActiveSync returned an HTTP 500 response.

I have checked every setting I can think of, and searched the web for hours but I cannot find what the problem is.

Server:
Win2003 standard
Echange 2003

Thanks in advance.
0
Comment
Question by:BolNetworks
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 13

Expert Comment

by:markusdamenous
ID: 34179596
You can bind certain services such as DNS, DHCP, IIS, amongst lots of others to work against "All IP Addresses", or you can specify it against certain IPs.  Goto the IIS Manager, and check the Activesync website to see that it is either set to all, or that it is updated to reflect your current new IP address.

0
 

Author Comment

by:BolNetworks
ID: 34179607
Thanks for your resonds.

I already checked, It is set to all.
0
 
LVL 13

Expert Comment

by:markusdamenous
ID: 34179659
I cannot speak for the RRAS element, but you might like to read through this MS article for resetting the exchange virtual directories.

http://support.microsoft.com/kb/883380

please read through all the implications, and ensure that you take the relevant backups before making changes!
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34179878
Please read carefully through my Exchange 2003 / Activesync article and check your settings, then if all are set correctly and the HTTP 500 errors still are present when testing, the above link is the usual fix for these type of errors, but my article has other suggestions too:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html
0
 

Accepted Solution

by:
BolNetworks earned 0 total points
ID: 34179927
I found what the problem was.
A while ago I created a secondary virtual directory for Exchange that does not require SSL. (see also method  3 in http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_in_activesync.htm )
On that virtual directory there was an IP restriction that had the old ip adres.
After change

Thanks for all your suggestions.
0
 

Author Closing Comment

by:BolNetworks
ID: 34211296
See the post
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
In-place Upgrading Dirsync to Azure AD Connect
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question