Solved

0x0000007b Stop Error

Posted on 2010-11-20
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Last Modified: 2012-05-10
I have a Toshiba laptop that gives a 0x0000007b blue screen error when starting Vista. I have taken out the drive and ran chkdsk /r a few times and tested the drive with Ontrack and HD Tune none of which found any errors.

In this situation I would normally check the bios settings to change the HDD mode to default AHCI or SATA but this BIOS doesn't have these options.

Is there something else I can try?
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Question by:alfaro
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6 Comments
 
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Expert Comment

by:Wolfhere
ID: 34180452
What I have so far is, Vista cannot locate the SATA drivers (not built in). Which model of Toshiba is it?
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Expert Comment

by:Wolfhere
ID: 34180480
You will need the intel storage manager. Do you have the driver/rescue disk? Perhaps a repair install, then the time for you to install Intel Storage manager was when you installed windows - press F6 when it asks to install SCSI/SATA drivers (boot from the Vista DVD, repair install should be one of the options). You cannot install the storage drivers in anything other than Sata mode in bios.

 I believe the HD mode is legacy or IDE vs Sata.
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Expert Comment

by:Daxit
ID: 34180740
Hi
Microsoft suggest to download this file:

http://go.microsoft.com/?linkid=9741862

follow the procedure and create a CD that will repair the problem automatically on the affected pc, there are guided procedures in this program you can download, give a try with it.

The page where it comes from is this one:

http://support.microsoft.com/kb/922976/en-us

Another way to solve the AHCI sata mode drivers problem is to load the right drivers for VISTA in the very first stage of the installation, or if the bios allows it set the mode to normal instead of enhanced.

If you follow the first method in the initial screens of the Win Vista installation you should see a label suggesting to press F6 to add manually a particular custom set of drivers, you need to have them perapred on a floppy disk (do not remember if VISTA allows the use of CD/DVD/USB KEY, probably not) once the installation program reachs the point in which needs the drivers prompt a dialog to load them, give the setup programs the drivers and choos e the right one if there is a coiche of, give OK and go on, at that point the setup will use your drivers instead of the default ones.

If this was the problem and you gave the right srivers should work fine.

The second method is to change in the bios the mode to normal instead of AHCI, then install VISTA and once it is running you install the right drivers, then you go back to the bios and you can set to AHCI again, but as you said your bios does not support this appereantly.

I would double check it to find out if it is relly so. Then if really not present this choiche I would look for a bios update, some times it is available and contains added functions, some times they write it on the change note some times it is undocumented, so this is a try out, might work as not.

Another idea I get is to let the VISTA OS boot up on a very compatible PC, Windows might find the way to adapt itself loading new drivers, once you have it running, you can install the drivers for your AHCI laptop. You then replace the HD in the laptop and boot, windows will adapt itself again and will have the right drivers already installed, so might pick them up and finally boot.

This last idea is sort of funny, but might work well, it is possible that windows ask for a verificaton and activation of the license as the hardware had been deeply changed, ignore this if possible and reactivate it only when on your laptop.

So the best solutions are the first two, if they work out for you, you can check and update your bios otherwise the latter are tryout you can experiment on.

Bye

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Expert Comment

by:nobus
ID: 34182737
Vista has sata drivers in-built..no problem there
you can test the disk - it may have problems; best download ubcd, and boot from it  -then run the proper disk diag for your disk model : http://www.ultimatebootcd.com/      

you can also run a repair install : http://www.bleepingcomputer.com/tutorials/tutorial148.html
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Accepted Solution

by:
alfaro earned 0 total points
ID: 34222100
The problem seems to have been due to a faulty motherboard. Soon after I posted this problem the machine wouldn't start at all. I've had a specialist repair company look at it and they say there has been liquid damage on the laptop which has caused the board to short out in various places.

I assume that this was also causing the original error but whatever the machine is a write off as the owner doesn't want it repaired because of the cost of a new board..
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Author Closing Comment

by:alfaro
ID: 34255643
There were further problems that rendered the original question redundant.
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