Solved

Outlook 2010 Address Book

Posted on 2010-11-20
2
662 Views
Last Modified: 2012-05-10
I've got an issue with sending emails.  We type an address into the "TO:" box and it is matched up from previously sent emails.  After sending the email it appears as a totally different addressee when we look at it in the "sent items" folder.  This happens when I send an email from my office machine or my home machine which is connected via VPN to the office Exchange Server 2007 machine.  How can I fix this problem?  Is there a way to clear the cache in Outlook/Exchange Server and rebuid it?  The names in the names/addresses look okay in the address book.

Thanks in advance
0
Comment
Question by:chasmx1
2 Comments
 
LVL 19

Accepted Solution

by:
Montoya earned 500 total points
ID: 34180559
Sounds like problems in the cache:

Here you go:

http://support.microsoft.com/kb/287623

0
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 34180643
Have you tried deleting the cache (ost) when you turn off cached mode and letting it re-create when you turn the cache back on? Are there any sync errors logged within the users inbox?

In case if the above solutions does not work then it might be related to some corrupted settings in the Outlook profile. you can try to create a new profile to test the issue.

Hope this helps.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question