Acer Aspire 8935G screen problems
Posted on 2010-11-21
I left my 18 month old Acer Aspire 8935G switched on yesterday and on returning about 30 minutes later there was nothing displayed on the screen. My first thought was it had gone in to some sort of power saving mode as I couldn't even hear the hard drive spinning. After 5 minutes trying to revive it with no success I pressed and held the power button to turn it off.
I then powered it on and was presented with the Boot Manager screen and chose Normal Mode. Windows started but after displaying the logo the screen went blank. I heard the windows theme play just after this happened and the notepad was still on and working.
I tried powering off and back on a few times, but got the same result. I tried booting into Safe Mode and this worked i.e. the screen didn't blank out.
My notepad has two o/s's installed:
- The original pre-installed Windows Vista 32 bit, which is virtually unused.
- Windows 7 Ultimate 64 bit, which I use all the time. This is installed on the 2nd hard drive, with Vista on the 1st.
I was using Windows 7 when it originally failed.
I tried booting into Vista, but get exactly the same problem, although the windows desktop is briefly displayed before the screen blanks out.
I can get into safe mode in both o/s's and the screen displays okay, it's only when I try to run either full o/s that I get the problem.
I can attach an external monitor and this works i.e. I can use the notepad through the external monitor, but nothing is displayed on the notepad monitor once the o/s's are running.
Any idea what could be causing this problem?