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Outlook ANywhere  & XP Password issue ?

Posted on 2010-11-21
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I have a few users still on XP pro..  For some reason and it seems to happen randomly when using outlook anywhere they will get prompted for a password, and it does not work or let them back in .. just keeps on prompting for credentials..  the only way I have been able to resolve is delete the outlook profile and than re create but than after a time it starts again..
I tried unchecking use encryption box in the profile settings..  I can not seem to find a fix for this anywhere..

IP V6 is off on the exchange server..
I am wondering if there is a seting in IIS ?
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Question by:DUlrich1227
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Expert Comment

by:nsonbaty
ID: 34183134
this forum could cover most of the questions, please read and feed back

http://forums.overclockers.com.au/showthread.php?t=612975
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Expert Comment

by:profjohan11
ID: 34183136
Hi,

I would say maybe post the details here.

http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients

There are already several similar posts.

Problem might be NTLM related. Could you give us more information perhaps log information on server/client side i.e events log entries or so?

Johan
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Author Comment

by:DUlrich1227
ID: 34183167
as for logs -- I have not checked the client laptop .. but there is none on the exchange server showing the client even making it to the server...

will check the technet posts and will try this one when they call tommorrow...

 add MSSTD:server.domain.com into the section where it said "only connct to proxy servers that have this principal name in their certificate
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DUlrich1227 earned 0 total points
ID: 34183231
ok looking at some posts...  I want to make sure i understand this fully..

outside domain is for example... mail.com
intenal  mail.lan
If i run get-outlookprovider cmdle..

i get this

[PS] C:\Windows\system32>Get-OutlookProvider

Name                          Server                        CertPrincipalName             TTL
----                          ------                        -----------------             ---
EXCH                                                                                      1
EXPR                                                        msstd:mail..com      1
WEB                                                         msstd:mail.com      1

If i run the below cmdlet what does it do exaclty...?

Set-OutlookProvider EXPR -Server $null -CertPrincipalName msstd:internal.company.local

I dont want to break anything for sake of a few XP laptops that will eventually be reimaged to 7
My outlook anywhere environmen works flawlessly  except on XP...

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Expert Comment

by:profjohan11
ID: 34186169
Hi,

I am not that much of an expert on exchange anymore, perhaps post that in the microsoft forum you are bound to get a quick response.

Regards,

Johan
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Expert Comment

by:mahmoudnouh
ID: 34186747
Please try to apply this setting to avoid recurrence this issue:
( Start > Run > control keymgr.dll )
Server = EmailServer.domain.local, DNS.domain.local
User-name= user.name@Domain.local
Password = password
 
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Author Comment

by:DUlrich1227
ID: 34292227
please close
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by:DUlrich1227
ID: 34328497
no comments
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