Does the program Antivirus Action Ultimate pose a threat to PC's? If so How to remove it?

I was surfing the net looking at a variety of video web sites. I pressed on a preview video to watch and all of a sudden this warning message appears saying stuff like Trogans and Viruses have corrupted some part of my PC. I no longer could connect to the internet. I turned my computer on and off and still I could not connect to the internet. I could open my softwear programs like Word etc. Oddly my AVAST antivirus was disabled with some sort of error message. Then the only thing that would connect on the internet was this Antivirus Action window that offered three different priced antivirus solutions. I purchased it and my laptop went back to normal. I noticed on my bank statement  that it was a company in Russia.
Carla RomereDirector of Information TechnologyAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
johnb6767Connect With a Mentor Commented:
Inside IE>Tools>Options>Connections Tab>LAN Settings, and uncheck the "Use A proxy" value.

0
 
johnb6767Commented:

As for the rest of it, I would contact the Credit Card company, and dispute the charge, and even further, request that card be closed and a new one reissued, with a different number.

More then likely the app might still be present, just laying dormant. You buying the one it was scaring you into, basically just turned it off, but I am 100% sure it is still there.....

Check out Malware Bytes/Super AntiSpyware and run full scans.
0
 
johnb6767Commented:
Also, see my accepted answer in this thread, for the usual location where they hide.....

Fake Antivirus IS Virus
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_26511483.html

Dont forget to check c:\Program Files, %allusersprofile%....
0
NEW Internet Security Report Now Available!

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out this quarters report on the threats that shook the industry in Q4 2017.

 
Carla RomereDirector of Information TechnologyAuthor Commented:
Thank you for getting back to me.  I will check into it now.....
0
 
SteveIT ManagerCommented:
consider running malwarebytes antimalware as well
0
 
Sudeep SharmaTechnical DesignerCommented:
To clean and to check if you system is clean do following:

Run malwarebytes in Safe Mode with Networking and update it before running a full system scan:
http://www.malwarebytes.org/mbam-download.php

Then try HitManpro to make sure anything which might be left behind is clean:
32bit
http://dl.surfright.nl/HitmanPro35.exe
http://download.cnet.com/Hitman-Pro-3/3000-2239_4-10895604.html

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If issue is not resolved by these tools try TDSSKiller:
http://support.kaspersky.com/downloads/utils/tdsskiller.zip
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

Tutorial on TDSSKiller:
http://support.kaspersky.com/viruses/solutions?qid=208280684

or you could also try FixTDSS.exe from Symantec

http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/FixTDSS.exe

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

Sudeep
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.