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Backup Exec 2010 Weekly job failure, error code: E00084F4

Posted on 2010-11-22
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Last Modified: 2013-12-01
We use Symantec Backup Exec 2010 to backup to a Netgear ReadNAS which has been working fine, up to now.  The daily incremental jobs always work, but I get a failure on the weekly full back up job every time.  The byte count looks right and it runs in about the same time it used to take, but I always get an error E00084F4.

I am using a dedicated domain account for Backup Exec services which has full access, but still I get the failure.  Here's some more info:

Job ended: 20 November 2010 at 10:55:32
Completed status: Failed
Final error: 0xe00084f4 - An unknown error has occurred.
Final error category: System Errors

Backup- \\ServerName\E:Storage device "Weekly Backup" reported an error on a request to write a media location identifier (file mark).

Error reported:

The specified network name is no longer available.

V-79-57344-34036 - An unknown error has occurred.

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Question by:-Juddy-
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5 Comments
 
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Expert Comment

by:Chris Olde
ID: 34186964
It looks like the Backup client cannot resolve the servername of the NAS from the DSN-server.

If you replace the servername by the IP-adres (I presume you have given the NAS a static IP-adress) do you still get the error??
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Author Comment

by:-Juddy-
ID: 34187018
I cannot change the path name of the backup to disk folder, it's greyed out but I have added a route in the local hosts file to see if this makes any difference.
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Author Comment

by:-Juddy-
ID: 34282773
Changed to IP address, still no luck.
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Accepted Solution

by:
-Juddy- earned 0 total points
ID: 34384630
Solved it.  I needed to use iSCSI on the NAS and format the partition as NTFS, Backup Exec doesn't work properly on non  NTFS backup to disk partitions.
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Author Closing Comment

by:-Juddy-
ID: 34415229
Fixed myself.
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