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SBS 2008 with Exchange 2007 OK in console but failed in report

Posted on 2010-11-22
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Last Modified: 2012-06-21
Hello,
I have a SBS 2008 standard server (all current patches) with Exchange 2007 SP3.  I'm not sure if these error started when I started exchanging a second external drive into the backup rotation.  It is backed up with the built in backup program.  The console shows that the backup is OK, but in the daily report the backup fails with the following errors:

MSExchangeIS  9782
Event Details:    Exchange VSS Writer (instance 0c36e5d0-0b83-4cc3-a482-0af5f4968c32:12) has unsuccessfully completed the backup of storage group ''Second Storage Group''. No log files have been truncated for this storage group.

ESE 2007
Event Details:    Information Store (2992) Shadow copy instance 12 aborted. For more information, click http://www.microsoft.com/contentredirect.asp.

Backup 565
Event Details:    Consistency check for component ''487b3d9d-ccae-4d7b-9013-8952c8ae5b05''\''Microsoft Exchange Server\Microsoft Information Store\HAMMER'' failed. Application ''Exchange'' will not be avaliable in the backup done at time ''2010-11-21T23:00:01.040Z''

ESE 518
Event Details:    eseutil (18168) The log file \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy211\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\E000000AA0F.log is missing (error -528) and cannot be used. If this log file is required for recovery, a good copy of the log file will be needed for recovery to complete successfully. For more information, click http://www.microsoft.com/contentredirect.asp.
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Question by:reader125
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Expert Comment

by:Shreedhar Ette
ID: 34188067
Hi,

Does the LCR or SCR enabled for the exchange storage groups? If yes, then refer the below article:
http://blogs.technet.com/b/dhardin/archive/2009/10/21/vss-backup-using-windows-server-backup-on-exchange-server-2007-sp2-fails-when-lcr-or-scr-is-enabled.aspx

Hope this helps,
Shree
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Author Comment

by:reader125
ID: 34189025
From what I can tell LCR is disabled.  Under the "copy status" it shows "disabled" for both storage groups under "server configuration" --> "mailbox".   Is that the correct way to tell?

This problem seems to have started about the same time a new external drive was added to the rotation for backup.  It happens every day & with both drives.
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Author Comment

by:reader125
ID: 34444736
Is the above for telling if LCR is enabled?  How do you tell if SCR is enabled?
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Author Comment

by:reader125
ID: 34526919
seems from what I have been reading that this is not an uncommon issue, although few (if any) seem to have solved it.  On a SBS2008 LCR and SCR are not enabled.  LCR is currently not & I do not know where to verify id SCR is (I doubt it is unless by accident).  

I am under the belief that it has to do with the log files.  They may have been deleted by accident.  How can these be regenerated / linked?
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Accepted Solution

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reader125 earned 0 total points
ID: 34801111
I found this:
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/3c8a45db-5107-4107-92e1-d5b59f26d179

by turning on & then turning off circular logging (dis-mounting & re-mounting (after turning on & then off)), it cured my customer's issue.
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Author Closing Comment

by:reader125
ID: 34839832
Sad when I have to answer my own question.
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