Solved

Outlook loses domain name from exhcnage rpc over http proxy settings

Posted on 2010-11-22
5
1,635 Views
Last Modified: 2012-05-10
we have an ongoing issue with Outlook (03, 07 and 2010) losing the domain name off the end of the RPC over HTTP proxy settings for some users but not all.
(Exchange Server 2007)

so tools / accounts / connection /  Exhange proxy settings.
Use this proxy server for exchange: mailserver.domain.com
Only connect to servers that have this principal name in their cert: msstd:mailserver.domain.com

This gets entered fine and works but after a reboot or even after closing and opening outlook the user loses the domain after the server and we end up with
mailserver
msstd:mailserver

I have tried changing the domain name to the IP address and that gets forgotten too! again this only effects some users not others and a rebuild of windows (XP & 7) / Office (03,07 & 10) doesn't fix it

I have searched high and low for a resolution to this for around 18 months now and had no joy at all

Any help that can be offered will be massivly apreciated as we're completely stuck
0
Comment
Question by:prichardsopml
  • 2
5 Comments
 
LVL 25

Expert Comment

by:Tony Johncock
ID: 34189868
Any chance it's group policy related?

The steps to set it via GPO are in this document:

http://technet.microsoft.com/en-us/library/cc179036.aspx#ConfigureUsingGP
0
 

Author Comment

by:prichardsopml
ID: 34195281
I don't think it is because it's only few users and they're all part of the same AD groups etc but I will get my sysadmin to have a look and let you know.
0
 
LVL 74

Accepted Solution

by:
Glen Knight earned 250 total points
ID: 34990592
This is actually caused because the Outlook Anywhere configuration on the Exchange Server is set to just mail.

In the Exchange Management Console under Server Configuration > Client Access right click the properties of the server and under Outlook Anywhere set the fully qualified domain name.

Alternatively click Disable Outlook Anywhere and then click Enable and follow the wizard to complete.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35292602
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook mail rule question. 5 31
Exchange 2010 Creating an alias & testing it 2 33
exchange 2007, certificates 4 28
Error on OWA 2016 14 14
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question