Solved

Outlook loses domain name from exhcnage rpc over http proxy settings

Posted on 2010-11-22
5
1,593 Views
Last Modified: 2012-05-10
we have an ongoing issue with Outlook (03, 07 and 2010) losing the domain name off the end of the RPC over HTTP proxy settings for some users but not all.
(Exchange Server 2007)

so tools / accounts / connection /  Exhange proxy settings.
Use this proxy server for exchange: mailserver.domain.com
Only connect to servers that have this principal name in their cert: msstd:mailserver.domain.com

This gets entered fine and works but after a reboot or even after closing and opening outlook the user loses the domain after the server and we end up with
mailserver
msstd:mailserver

I have tried changing the domain name to the IP address and that gets forgotten too! again this only effects some users not others and a rebuild of windows (XP & 7) / Office (03,07 & 10) doesn't fix it

I have searched high and low for a resolution to this for around 18 months now and had no joy at all

Any help that can be offered will be massivly apreciated as we're completely stuck
0
Comment
Question by:prichardsopml
  • 2
5 Comments
 
LVL 25

Expert Comment

by:Tony1044
Comment Utility
Any chance it's group policy related?

The steps to set it via GPO are in this document:

http://technet.microsoft.com/en-us/library/cc179036.aspx#ConfigureUsingGP
0
 

Author Comment

by:prichardsopml
Comment Utility
I don't think it is because it's only few users and they're all part of the same AD groups etc but I will get my sysadmin to have a look and let you know.
0
 
LVL 74

Accepted Solution

by:
Glen Knight earned 250 total points
Comment Utility
This is actually caused because the Outlook Anywhere configuration on the Exchange Server is set to just mail.

In the Exchange Management Console under Server Configuration > Client Access right click the properties of the server and under Outlook Anywhere set the fully qualified domain name.

Alternatively click Disable Outlook Anywhere and then click Enable and follow the wizard to complete.
0
 
LVL 74

Expert Comment

by:Glen Knight
Comment Utility
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now