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Where is the purge deleted items in Outlook 2010?

Posted on 2010-11-22
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Where is the purge deleted items in Outlook 2010?
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Question by:NetLSA
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Alan Hardisty earned 500 total points
ID: 34190134
Do you want to do this automatically or manually?
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Author Comment

by:NetLSA
ID: 34190138
Automatically please
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34190148
Click on File, Options, Advanced - Tick Empty Deleted Items folders when Exiting Outlook.
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Author Comment

by:NetLSA
ID: 34190168
And that is the only option to check>??
I thought i was missing a step for some reason and watned to double check.
So by clicking that check mark the emails will get deleted and not get stored anywehre on the server??

Please and thanks
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34190195
The Deleted Items folder will be emptied every time you exit Outlook.

Depending on the server configuration, then messages will be held on the server for a pre-determined period after deletion and can be recovered if needed, usually within a 30-day time period.  After that would involve the  use of tapes and recovering data from backups.
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Author Comment

by:NetLSA
ID: 34190213
Where is it configured on exchange 2007?
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34190250
On the Mailstores.  Exchange Management Console> Organization Config> Mailbox> Select Mailstore> Properties> Limits Tab.
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Author Comment

by:NetLSA
ID: 34190800
ok, so i am testing this on a mailbox.
I have changed it on the mailbox settings only to keep deleted items for 0 days.
Now will this be effective immedaitly??
And how do i test the recovery of the deleted items?
sorry, new to exchange :S

thanks alot for all your help
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34190973
What are you trying to achieve in your testing?

If you set the retention to 0, you won't be able to recover mail if deleted and the deleted items emptied.

The setting won't kick in until you mount /dismount the store or restart the Microsoft information store service.

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Author Comment

by:NetLSA
ID: 34191177
I have restarted the information store service and it crashed at starting for the past 5 minutes...

please help
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Author Comment

by:NetLSA
ID: 34191230
its back now.
Here is what I did and desparetly need help with,
I have purged a mailbox,
Went back and connected it again,,,

it is not back because its waiting for replication...

how often and how do i find out how often exchange replicates???? and how do i force replications
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LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 500 total points
ID: 34192153
Here is Microsoft's Guide to recovering a Disconnected Mailbox:

http://support.microsoft.com/kb/274343

If you have set the retention on the store to 0 days, you may have destroyed any chance to recover the mailbox without resorting to a backup.

Replication may not kick in until overnight processes kick off.
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