Solved

Savin 9050 - Time Sent stamp an hour off

Posted on 2010-11-22
7
747 Views
Last Modified: 2013-12-27
We have a Savin 9050 copier / scanner that is on our network so that users can "Scan to email".  This is not a huge problem, but even though the email has the correct Scan time in the Scan Date: text of the message body, when it is received to the User's mailbox from our Exchange 2003 server, the Sent time is an hour earlier.
0
Comment
Question by:smullen0222
  • 4
  • 2
7 Comments
 
LVL 38

Assisted Solution

by:hdhondt
hdhondt earned 500 total points
ID: 34211524
Check the time setting in the printer (from its web page). It may be an hour out.
0
 
LVL 6

Expert Comment

by:coalnine
ID: 34218886
Pretty much all copiers have a date/time setting that will cause this if the daylight savings is set to on.
0
 

Author Comment

by:smullen0222
ID: 34260851
The time is correct.  I couldn't find a Daylight Savings time setting.

I have left a Service Request for callback with the Vendor.
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 6

Expert Comment

by:coalnine
ID: 34402242
Has this been resolved?
0
 

Author Comment

by:smullen0222
ID: 34403664
Coalnine,

     No, it has not been resolved.
0
 

Accepted Solution

by:
smullen0222 earned 0 total points
ID: 36460606
We are just going to live with it since no one, not even the vendor seems to know the answer.
0
 

Author Closing Comment

by:smullen0222
ID: 36482948
Doesn't seem that anyone can resolve this.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Automapping, a wonderful feature with Exchange 2010 (SP2 onwards I believe), allows additional/Shared mailboxes that a user has access to be automatically mapped on Outlook client, simplifying the process by adding them while Outlook launches. Ho…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now