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Savin 9050 - Time Sent stamp an hour off

Posted on 2010-11-22
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Last Modified: 2013-12-27
We have a Savin 9050 copier / scanner that is on our network so that users can "Scan to email".  This is not a huge problem, but even though the email has the correct Scan time in the Scan Date: text of the message body, when it is received to the User's mailbox from our Exchange 2003 server, the Sent time is an hour earlier.
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Question by:smullen0222
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Assisted Solution

by:hdhondt
hdhondt earned 2000 total points
ID: 34211524
Check the time setting in the printer (from its web page). It may be an hour out.
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Expert Comment

by:coalnine
ID: 34218886
Pretty much all copiers have a date/time setting that will cause this if the daylight savings is set to on.
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Author Comment

by:smullen0222
ID: 34260851
The time is correct.  I couldn't find a Daylight Savings time setting.

I have left a Service Request for callback with the Vendor.
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Expert Comment

by:coalnine
ID: 34402242
Has this been resolved?
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Author Comment

by:smullen0222
ID: 34403664
Coalnine,

     No, it has not been resolved.
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Accepted Solution

by:
smullen0222 earned 0 total points
ID: 36460606
We are just going to live with it since no one, not even the vendor seems to know the answer.
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Author Closing Comment

by:smullen0222
ID: 36482948
Doesn't seem that anyone can resolve this.
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