Savin 9050 - Time Sent stamp an hour off

Posted on 2010-11-22
Last Modified: 2013-12-27
We have a Savin 9050 copier / scanner that is on our network so that users can "Scan to email".  This is not a huge problem, but even though the email has the correct Scan time in the Scan Date: text of the message body, when it is received to the User's mailbox from our Exchange 2003 server, the Sent time is an hour earlier.
Question by:smullen0222
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LVL 38

Assisted Solution

by:Herman D'Hondt
Herman D'Hondt earned 500 total points
ID: 34211524
Check the time setting in the printer (from its web page). It may be an hour out.

Expert Comment

ID: 34218886
Pretty much all copiers have a date/time setting that will cause this if the daylight savings is set to on.

Author Comment

ID: 34260851
The time is correct.  I couldn't find a Daylight Savings time setting.

I have left a Service Request for callback with the Vendor.
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Expert Comment

ID: 34402242
Has this been resolved?

Author Comment

ID: 34403664

     No, it has not been resolved.

Accepted Solution

smullen0222 earned 0 total points
ID: 36460606
We are just going to live with it since no one, not even the vendor seems to know the answer.

Author Closing Comment

ID: 36482948
Doesn't seem that anyone can resolve this.

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