Sierra Wireless Air Card Disabling Internal Wireless

Posted on 2010-11-22
Medium Priority
Last Modified: 2013-11-12
I have a Sierra Wireless Mercury Air Card that I purchased through AT&T.  I just rebuilt my laptop and installed the AT&T Communication Manager so that I could make use of the air card.  Since installing the communication manager, my internal wireless card is disabled and I am unable to enable it.  When I go to Network Connections and try to enable the internal wireless card, the enable option is greyed out.  The wireless indication light on my laptop is also no longer lit up.  I have made sure that the program is not starting up at windows startup and running in the background.  Can anyone help me with this?
Question by:edziak
  • 2
LVL 10

Accepted Solution

lobo797 earned 750 total points
ID: 34191376
Seems strange that the option is greyed out, but my experience has been that the two connections will not work simultanously.  I take it that you are logged on with an admin account.

See if you can disable the Air Card from the device manager, then check if the internal radio can be enabled.
LVL 10

Expert Comment

ID: 34192011
"I take it that you are logged on with an admin account"

Solution was suggested in my comment.

All the best..

Expert Comment

ID: 34221364
Starting auto-close process to implement the recommendations of the participating Expert(s).
EE Admin

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question