Exchange ActiveSync problem with Phone
Posted on 2010-11-22
We have had our exchange server running flawlessly with 10 Android phones for close to a year. Well 2 weeks ago our exchange took a nose-dive and I had to do repair on the priv1.edb & stm. Since that time I have not been getting any emails to my phone. Everyone's phones are unaffected except mine.. the SysAdmin :(
To clarify a bit more about the phone. I am using Droid Incredible (not rooted) and the Touchdown (TD) client. Other mail clients work just fine, but the others kinda suck. I would much rather use TD.
Now initially you would think this would be the TD software problem, but I am not sure it is. . Here is where it gets tricky and i'm shooting in the dark. I rebuilt my phone from scratch wiping out everything back to factory. Still the mysterious empty inbox with no receiving of emails.
So here is really my question. Does the Exchange Server store device data when registered? If so, how can I remove it? I'm hoping that something like a SID is registered and that got corrupted on the exchange side so every time the phone then establishes it is actually pulling the old data and it is using that old info. It seems there has to be some registration of the device being kept linked to my account.