Solved

Re-Install or Repair of Office 2010 on a Server 2008 R2 Terminal Server

Posted on 2010-11-22
5
1,444 Views
Last Modified: 2012-05-10
Hi,

I'm running a terminal server environment on Windows Server 2008 R2 and we are running into an issue with an add-in to Excel.  I'd like to try re-installing office to see if that helps, but I'm not sure what that would do to the user profiles on the server.  Would it affect things such as default file locations in Word or their Outlook profiles?

Any help on this would be great as we have a lot of users on this server and I don't want to make any changes that would mess with their profiles.

Thanks!
0
Comment
Question by:FlashJack9
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 

Author Comment

by:FlashJack9
ID: 34198134
Any thoughts on this one?  I can give more details if need be.  Thanks!
0
 
LVL 17

Expert Comment

by:Shanmuga Sundaram
ID: 34440115
why not try uninstalling that add-in and reinstalling it.

Regarding the ms office file locations like word, excel and ppt, there will be no effect on reinstalling. but for outlook you should map the data path. but please ensure that you have a back up of all files before you start.
0
 

Author Comment

by:FlashJack9
ID: 34441883
Hi,

Thanks for the reply.  I actually have tried re-installing that add-in, but that hasn't worked.

Do you think a repair of Office would be worth a try?

Thanks!
0
 

Accepted Solution

by:
FlashJack9 earned 0 total points
ID: 34490963
I was able to get this issue taken care of.  Basically, .Net 3.5 needs to be installed before Office 2010 for this add-in and then it actually works.  Kind of weird, but that solved it.

Thanks for the suggestions!
0
 

Author Closing Comment

by:FlashJack9
ID: 34523586
Was able to find the solution for this on my own.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question