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Re-Install or Repair of Office 2010 on a Server 2008 R2 Terminal Server

Posted on 2010-11-22
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Last Modified: 2012-05-10
Hi,

I'm running a terminal server environment on Windows Server 2008 R2 and we are running into an issue with an add-in to Excel.  I'd like to try re-installing office to see if that helps, but I'm not sure what that would do to the user profiles on the server.  Would it affect things such as default file locations in Word or their Outlook profiles?

Any help on this would be great as we have a lot of users on this server and I don't want to make any changes that would mess with their profiles.

Thanks!
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Question by:FlashJack9
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Author Comment

by:FlashJack9
ID: 34198134
Any thoughts on this one?  I can give more details if need be.  Thanks!
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Expert Comment

by:Shanmuga Sundaram
ID: 34440115
why not try uninstalling that add-in and reinstalling it.

Regarding the ms office file locations like word, excel and ppt, there will be no effect on reinstalling. but for outlook you should map the data path. but please ensure that you have a back up of all files before you start.
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Author Comment

by:FlashJack9
ID: 34441883
Hi,

Thanks for the reply.  I actually have tried re-installing that add-in, but that hasn't worked.

Do you think a repair of Office would be worth a try?

Thanks!
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Accepted Solution

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FlashJack9 earned 0 total points
ID: 34490963
I was able to get this issue taken care of.  Basically, .Net 3.5 needs to be installed before Office 2010 for this add-in and then it actually works.  Kind of weird, but that solved it.

Thanks for the suggestions!
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Author Closing Comment

by:FlashJack9
ID: 34523586
Was able to find the solution for this on my own.
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