Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

0x800ccc80 None of the Authentication methods supported by this client are supported by this server

Posted on 2010-11-22
3
Medium Priority
?
2,043 Views
Last Modified: 2012-05-10
One of our clients recently got into a serious accident. He hasnt been to work since, he has his work laptop with him and works from home. Recently he did a upgrade from a previous version of outlook to 2010. He was able to send/receive with previous outlook but now he is able to receive emails on Outlook 2010 but not send them. When he sends them, he gets this error

"0x800ccc80 None of the Authentication methods supported by this client are supported by this server"

Could it be cuz outlook 2010 settings werent applied while he was working from home and not joined to Domain network? Not sure what is happening here.

Other then Outlook web access, is there a way to resolve this. I mean, he wants to keep using outlook. I'm afraid if I uninstall Outlook2010, all settings will be wiped, and he wont get any emails via outlook, and he cant go to work either.

He is on Windows XP.
Thanks!
0
Comment
Question by:m2chaudh
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
Jdtuck earned 400 total points
ID: 34191828
Go to Tools > Account Settings > More Settings > Advanced

Check if the options which say This Server requires an encrypted connection (SSL) is checked for Incoming and Outgoing.
0
 

Assisted Solution

by:m2chaudh
m2chaudh earned 0 total points
ID: 34192886
I figured it out, the company hosted exchange server was on godaddy and the port number was wrong...it was set on default port 25 port, but it was actually on 465, changes the port, and all mails started going through.

Thanks for replying though JD
0
 

Author Closing Comment

by:m2chaudh
ID: 34221329
I checked user settings for someone whose exchange was working in the company and made changes to the port and everything was back to normal.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question