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0x800ccc80 None of the Authentication methods supported by this client are supported by this server

Posted on 2010-11-22
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Last Modified: 2012-05-10
One of our clients recently got into a serious accident. He hasnt been to work since, he has his work laptop with him and works from home. Recently he did a upgrade from a previous version of outlook to 2010. He was able to send/receive with previous outlook but now he is able to receive emails on Outlook 2010 but not send them. When he sends them, he gets this error

"0x800ccc80 None of the Authentication methods supported by this client are supported by this server"

Could it be cuz outlook 2010 settings werent applied while he was working from home and not joined to Domain network? Not sure what is happening here.

Other then Outlook web access, is there a way to resolve this. I mean, he wants to keep using outlook. I'm afraid if I uninstall Outlook2010, all settings will be wiped, and he wont get any emails via outlook, and he cant go to work either.

He is on Windows XP.
Thanks!
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Question by:m2chaudh
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Accepted Solution

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Jdtuck earned 100 total points
ID: 34191828
Go to Tools > Account Settings > More Settings > Advanced

Check if the options which say This Server requires an encrypted connection (SSL) is checked for Incoming and Outgoing.
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Assisted Solution

by:m2chaudh
m2chaudh earned 0 total points
ID: 34192886
I figured it out, the company hosted exchange server was on godaddy and the port number was wrong...it was set on default port 25 port, but it was actually on 465, changes the port, and all mails started going through.

Thanks for replying though JD
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Author Closing Comment

by:m2chaudh
ID: 34221329
I checked user settings for someone whose exchange was working in the company and made changes to the port and everything was back to normal.
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