Solved

0x800ccc80 None of the Authentication methods supported by this client are supported by this server

Posted on 2010-11-22
3
2,021 Views
Last Modified: 2012-05-10
One of our clients recently got into a serious accident. He hasnt been to work since, he has his work laptop with him and works from home. Recently he did a upgrade from a previous version of outlook to 2010. He was able to send/receive with previous outlook but now he is able to receive emails on Outlook 2010 but not send them. When he sends them, he gets this error

"0x800ccc80 None of the Authentication methods supported by this client are supported by this server"

Could it be cuz outlook 2010 settings werent applied while he was working from home and not joined to Domain network? Not sure what is happening here.

Other then Outlook web access, is there a way to resolve this. I mean, he wants to keep using outlook. I'm afraid if I uninstall Outlook2010, all settings will be wiped, and he wont get any emails via outlook, and he cant go to work either.

He is on Windows XP.
Thanks!
0
Comment
Question by:m2chaudh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
Jdtuck earned 100 total points
ID: 34191828
Go to Tools > Account Settings > More Settings > Advanced

Check if the options which say This Server requires an encrypted connection (SSL) is checked for Incoming and Outgoing.
0
 

Assisted Solution

by:m2chaudh
m2chaudh earned 0 total points
ID: 34192886
I figured it out, the company hosted exchange server was on godaddy and the port number was wrong...it was set on default port 25 port, but it was actually on 465, changes the port, and all mails started going through.

Thanks for replying though JD
0
 

Author Closing Comment

by:m2chaudh
ID: 34221329
I checked user settings for someone whose exchange was working in the company and made changes to the port and everything was back to normal.
0

Featured Post

Comparison of Amazon Drive, Google Drive, OneDrive

What is Best for Backup: Amazon Drive, Google Drive or MS OneDrive? In this free whitepaper we look at their performance, pricing, and platform availability to help you decide which cloud drive is right for your situation. Download and read the results of our testing for free!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
This video discusses moving either the default database or any database to a new volume.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question