My client has a Seagate BlackArmor 440 NAS. They can open up the file share on the NAS (via name or IP), but they are unable to open any of the files or copy any of the files off of the NAS.
When you try to copy a file off, it gives the error: "The specified network name is no longer available"
I've tried rebooting it. Doesn't work.
I've tried resetting the IP configuration. Doesn't work.
I've tried updating the firmware. It won't allow me to update the firmware. It gives me the error, "Failed to upload new firmware image to system"
I really need to access this data. My client is dead in the water without it. Any ideas?