Hi, users are having random issues when connecting to our Windows 2008 R2 XenApp 6 servers. I think it might be when they try to reconnect to a session. I see in some forums this was caused by firewalls or anti-virus on the servers. My servers have no FW but they do Symantec Endpoint which I will test after uninstalling. The message is:
"The task you are trying to do can't be completed because Remote Desktop Services is currently busy. Please try again in a few minutes. Other users should still be able to log on."
We opened a case with Citrix but they quickly pointed the blame at Microsoft. So we opened a case with Microsoft and they suggested 3 hotfixes which update the following files:
Win32k.sys - http://support.microsoft.com/kb/2383928
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