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MailServe for Mac OS and UUPLUS problem

Posted on 2010-11-22
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I have a friend who lives and works in a remote jungle location in another country.  He just bought three Mac Books and took them back with him to his home in this country.  Before he left, he bought this software called MailServe and is trying to use it in conjunction with his Windows 7 VM session, which runs a mail program called UUPLUS.  UUPLUS is the client that actually receives his email.  He checks his email over a very low speed modem which uses an HF Radio I believe.  He emailed me some questions about how to set up this Mailserve program so that all three of his laptops would be syncronized with email (so he can keep one Mac in his office building, one Mac at his house, and one Mac for his wife).  They share the one email account I think, and they would like all the computers to be sync'd up.  His office building is right next to his house, and they have a wireless LAN setup so each computer can talk to the other.  I don't know how to answer his question, so I was hoping someone on this board could help.  Here is an excerpt from his email to me:

"I bought this software (only $20) before we left called MailServe for mac os x. I am looking to set up our mail so that I can access the same mailboxes from all our computers as long as we're on the LAN. That way, when I'm in my office I can refer to an old email, or write a new one or whatever. Then, when I'm back on our home computer I can have all the same stuff, all right there on my home computer with the same stuff that my office computer has.  I found out that I need to set up an IMAP account, which requires my own little mail server out here.  I'm running mac os x. Within that I'm hosting a windows 7 VM. All the mail at this point is filtered through a server package called UUPLUS on win7. UUPLUS does not support IMAP. Otherwise my problems would be solved. So I'm trying to set up this MailServe on the mac os x so that it pops the UUPLUS account in win7 and then hosts the IMAP account which I'd then access through my mac mail client. Can't seem to get things to work though."

If anyone has any advice I can pass along, we would sure appreciate the help.

Thanks!




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Question by:jbobst
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by:renazonse
ID: 34225231
Is this the UUPlus server or just the client? For this to work a UUPlus SOHO server installation will be needed so the MailServe app can access the Windows 7 machine using Fetchmail...it should be as simple as setting up any pop client. UUPlus is also just a client that pulls email from the UUPlus host. So, if it's just the client it's not going to work.

If it has been determined that the Windows 7 machine is running the SOHO server version of UUPlus we need to know what kind of problems/errors that are causing it not to work. Error messages and exact failures. This should definitely work as long as the Mac side of the machine has a static address on the internal network, it can talk to the Windows 7 VM on the same subnet, and the POP/Fetchmail from Mailserve is configured correctly. We just need to know where the hang up is. Are they able to connect to the Mailserve using their Mac Mail client but it's not pulling the email from the UUPlus server? Is it connecting to the UUPlus server but they are unable to connect using IMAP to the Mailserve app? None of the above?
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by:jbobst
ID: 34258450
renazonse, thanks for the help.  Sorry to get back to you so late.  I forwarded on what you said to my friend overseas.  Here is his response below.  It's lengthy, so I apologize in advance!

I'm using UUPlus SOHO Pro. If by client, you are talking about the one where I write and send emails from. no, that's not what we're using. This one is a server, where several different users send and receive email from it. The email sits in the UUPLUS queue waiting to go out over the radio next time we connect. For email clients, we're using both outlook and mac mail. Apparently UUPLUS is only set up to handle POP and won't do IMAP.

I've got Win7 (running in parallels) with static IP 175.168.1.75 and then the host system (mac os x) set to 192.168.1.76.

I'm totally unfamiliar with the terminology used with email servers so bear with me here. I'm mostly just not sure what settings I need to set on mailserve. As you can see from the log (see log at the end of this message), it looks like it's seeing UUPLUS, and actually popping the mail. But I'm not sure what it's after when it says (see in above screen capture) "host or domain name not found". What do these messages above mean?

I tried setting up an IMAP account on my client (mac mail) pointing to 127.0.0.1 and also 192.168.1.76, but it doesn't seem to work. Account is set up, no error messages. Just no emails when I look at that account. When it comes down to it, I'm really not sure how to set up my mail client for imap anyway. Just guessing, based on my very limited knowledge.

But really, where I think I'm mixed up is in how to set up the mail server. Probably the best way to ask questions is page by page on the mailserve interface. So we'll start with the OUTGOING window.

in the OUTGOING window I'm confused about what to put in there. I'm assuming that this is where I enter the information which mailserve uses to send out the emails which are sent to it by a mail client. So I've set up here a smart host called UUPLUS which points to the UUPLUS server (192.168.1.75) and all the appropriate information. I'm confused though about one of the terms 'masquerade as'. Not sure what that's about or if it's something I should even worry about.

Then in the MAIL SERVER window, I'm not sure what the purpose of 'domain name', 'additional domain names', and 'virtual domains'. What is this information for? My guess so far is that since this is a mail server, I am creating a domain such as one would have in their email address, Joe_Blow@domain-name.org. So would I enter here the domain of my current email address? Something doesn't seem right about that. I'm just confused there.

Still in the MAIL SERVER window there is a little window called 'Access'. I'm pretty sure it's straightforward there. Just enter the ip addresses and/or email addresses of those who can send email through mailserve. I've entered 192.168.1.75 OK, 127.0.0.1 OK, and then my email address, all on separate lines, following the example syntax that came installed with the software.

Then again in the MAIL SERVER window there is another window called 'virtual domains alias mappings'. I have no clue what this is about. The little help window tells me that each 'virtual user' in a 'virtual domain' needs to be mapped to a 'real user account'. The directions don't make sense to me because I don't know what the items that I've placed in quotes are.

Now over to the FETCHMAIL window. Similar to the OUTGOING window, I've just set up the appropriate information to fetch mail from the UUPLUS server. I'm pretty sure I've got this set up right as when I'm in the MAIL QUEUE window and click 'get' it's seeing something over there. But I'm really not sure.

I've made sure that dovecot and postfix are both running.

At the bottom of the mailserve window, SMTP, POP3, IMAP, and Fetchmail indicators are green. All the ports are typical; 25, 110, 143 respectively.

Hopefully this is enough info to get a good start on this. Thanks again for taking the time to help me figure this out!

Log:
Here's a block of text I copied from the mail log in mailserve:
Nov 29 16:36:03 Geoff-Home postfix/smtpd[7569]: disconnect from localhost[127.0.0.1]
Nov 29 16:36:03 Geoff-Home postfix/smtpd[7569]: warning: Illegal address syntax from localhost[127.0.0.1] in RCPT command: <REDTAIL MAIL004 SYSTEM@redtailtechnology2.com>
Nov 29 16:36:03 Geoff-Home postfix/smtpd[7569]: connect from localhost[127.0.0.1]
Nov 29 16:36:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [fe80::1%lo0/25] failed: Connection refused.
Nov 29 16:36:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [::1/25] failed: Connection refused.
Nov 29 16:36:03 Geoff-Home fetchmail[116]: SMTP error: 501 5.1.7 Bad sender address syntax
Nov 29 16:36:03 Geoff-Home postfix/smtpd[7567]: warning: Illegal address syntax from localhost[127.0.0.1] in MAIL command: <REDTAIL MAIL004 SYSTEM@redtailtechnology2.com>
Nov 29 16:36:03 Geoff-Home postfix/smtpd[7567]: connect from localhost[127.0.0.1]
Nov 29 16:36:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [fe80::1%lo0/25] failed: Connection refused.
Nov 29 16:36:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [::1/25] failed: Connection refused.
Nov 29 16:36:03 Geoff-Home fetchmail[116]: reading message geoff_husa@192.168.1.75:40 of 144 (8123 octets) (log message incomplete)
Nov 29 16:36:03 Geoff-Home fetchmail[116]: 144 messages (143 seen) for geoff_husa at UUPLUS (3964090 octets).
Nov 29 16:35:03 Geoff-Home fetchmail[116]: Query status=4 (PROTOCOL)
Nov 29 16:35:03 Geoff-Home fetchmail[116]: client/server protocol error while fetching from geoff_husa@UUPLUS
Nov 29 16:35:03 Geoff-Home fetchmail[116]: Cannot handle UIDL response from upstream server.
Nov 29 16:34:03 Geoff-Home fetchmail[116]: Query status=4 (PROTOCOL)
Nov 29 16:34:03 Geoff-Home fetchmail[116]: client/server protocol error while fetching from geoff_husa@UUPLUS
Nov 29 16:34:03 Geoff-Home fetchmail[116]: Cannot handle UIDL response from upstream server.
Nov 29 16:33:03 Geoff-Home fetchmail[116]: Query status=4 (PROTOCOL)
Nov 29 16:33:03 Geoff-Home fetchmail[116]: client/server protocol error while fetching from geoff_husa@UUPLUS
Nov 29 16:33:03 Geoff-Home fetchmail[116]: Cannot handle UIDL response from upstream server.
Nov 29 16:32:03 Geoff-Home postfix/smtpd[7510]: disconnect from localhost[127.0.0.1]
Nov 29 16:32:03 Geoff-Home fetchmail[116]:  not flushed
Nov 29 16:32:03 Geoff-Home postfix/smtpd[7512]: disconnect from localhost[127.0.0.1]
Nov 29 16:32:03 Geoff-Home postfix/smtpd[7512]: warning: Illegal address syntax from localhost[127.0.0.1] in RCPT command: <REDTAIL MAIL004 SYSTEM@redtailtechnology2.com>
Nov 29 16:32:03 Geoff-Home postfix/smtpd[7512]: connect from localhost[127.0.0.1]
Nov 29 16:32:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [fe80::1%lo0/25] failed: Connection refused.
Nov 29 16:32:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [::1/25] failed: Connection refused.
Nov 29 16:32:03 Geoff-Home fetchmail[116]: SMTP error: 501 5.1.7 Bad sender address syntax
Nov 29 16:32:03 Geoff-Home postfix/smtpd[7510]: warning: Illegal address syntax from localhost[127.0.0.1] in MAIL command: <REDTAIL MAIL004 SYSTEM@redtailtechnology2.com>
Nov 29 16:32:03 Geoff-Home postfix/smtpd[7510]: connect from localhost[127.0.0.1]
Nov 29 16:32:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [fe80::1%lo0/25] failed: Connection refused.
Nov 29 16:32:03 Geoff-Home fetchmail[116]: connection to localhost:smtp [::1/25] failed: Connection refused.
Nov 29 16:32:03 Geoff-Home fetchmail[116]: reading message geoff_husa@192.168.1.75:40 of 144 (8123 octets) (log message incomplete)
Nov 29 16:32:03 Geoff-Home fetchmail[116]: 144 messages (143 seen) for geoff_husa at UUPLUS (3964090 octets).
Nov 29 16:31:03 Geoff-Home fetchmail[116]: Query status=4 (PROTOCOL)
Nov 29 16:31:03 Geoff-Home fetchmail[116]: client/server protocol error while fetching from geoff_husa@UUPLUS
Nov 29 16:31:03 Geoff-Home fetchmail[116]: Cannot handle UIDL response from upstream server.
Nov 29 16:30:08 Geoff-Home newsyslog[7484]: logfile turned over due to size>1000K


Geoff-Home is the host, mac os x.
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renazonse earned 500 total points
ID: 34258766
I see in the last bit of the log file there that it actually connects to UUPlus and sees his email but it errors out the UIDL. This is the Unique ID Listing for the messages so it knows which ones are new and which ones are not. I'm not familiar with MailServe but if there's an option to add the -U switch to the fetchmail command it may resolve that error to tell it to use the client side UIDL.

here's the man page for fetchmail that will give a detailed explanation on the UIDL

http://fetchmail.berlios.de/fetchmail-man.html
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by:jbobst
ID: 34394509
Sorry to delay with this question.  I will send my friend the link to the fetchmail page.
Thanks!
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