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Internet Explorer 32bit not working properly
Weird thing is, the 64bit internet explorer browser works normally. The 32bit one when a URL is placed into the address bar, and the user hits enter or clicks the --> arrow, the URL dissappears and then displays http:///
There is currently no A/V software on the computer, and it is running windows 7 Home Premium 64bit. I have checked the following with no avail:
1. No proxy's or add-ons on either of the 2 browsers
2. Tried reinstalling IE 8
3. Checked for infections with various softwares including (malware bytes, superantispyware, and hijackthis)
4. Tried system restore to earliest known good restore point
5. Tried ping in cmd prompt, no problems
6. Checked browser history and only found torrent sites, nothing obviously malicious
7. dnsflush no good
8. reset browser to factory (no add-ons etc.), no good
9. tried new profile in windows, no good
10. sfc /scannow found 100%
11. tried MS malicious removal tool, and windows defender
Please, I really would love to pinpoint the problem without having to reload the system, I need some users with advanced internet explorer troubleshooting skills
There is currently no A/V software on the computer, and it is running windows 7 Home Premium 64bit. I have checked the following with no avail:
1. No proxy's or add-ons on either of the 2 browsers
2. Tried reinstalling IE 8
3. Checked for infections with various softwares including (malware bytes, superantispyware, and hijackthis)
4. Tried system restore to earliest known good restore point
5. Tried ping in cmd prompt, no problems
6. Checked browser history and only found torrent sites, nothing obviously malicious
7. dnsflush no good
8. reset browser to factory (no add-ons etc.), no good
9. tried new profile in windows, no good
10. sfc /scannow found 100%
11. tried MS malicious removal tool, and windows defender
Please, I really would love to pinpoint the problem without having to reload the system, I need some users with advanced internet explorer troubleshooting skills
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guys I have same issue a long back in vista...copied the hosts file from anoher machine & it worked
ASKER
I will try this when I get back to the machine tomorrow, thank you for the heads up Shahzamm :) (12-13 hours from now)
ASKER
bummer, no good, replaced the whole folder successfully (UAC bugged me a bit, but got 'er figured).
try spybot s&d to scan for spyware..is it happening to any site or secure sites only..intranet or internet sites..check if any toolbar could cause this type of issue
ASKER
it is only happening on the 32 bit browser, and it will only not allow URL names to be used, however, IP addresses internally and externally work with no issues. Trying spybot now
ASKER
Ok, tried Spybot S&D, no good, won't even install in safe mode as it cannot access it's website to do an update, which means this program will not install (kind of a gay feature that they don't allow manual virus definition downloads)
ASKER
I have connected the HDD to a secondary machine to do scans to check for infections (Vipre and Malwarebytes)
ASKER
update:
malwarebytes and vipre found 0 infections. If this is an infection, it is in the registry, but I have no idea how to find it. If it's there, I would imagine it's only in the 32bit IE 8 section wherever that is?
malwarebytes and vipre found 0 infections. If this is an infection, it is in the registry, but I have no idea how to find it. If it's there, I would imagine it's only in the 32bit IE 8 section wherever that is?
ASKER
ok, turns out it's not just IE 32 bit, it's the HTTP connectivity in general for 32 bit applications...not sure how they differ from 64 bit apps though...
as a hint in some searches... .NET or IIS enabling could cause this issue...
for spybot updates can download from http://www.spybotupdates.biz/updates/files/spybotsd_includes.exe
for spybot updates can download from http://www.spybotupdates.biz/updates/files/spybotsd_includes.exe
ASKER
spybot will not let me install without it updating itself...am I missing something? IIS is on the servers only no? this is a workgroup only, no domain
not sure because I never updated it through web, always done manually..what about IE in Safe Mode..(without add-ons)..download full version from http://www.safer-networking.org/en/mirrors/index.html..
ASKER
yea, safe mode no good either, IE in safe mode is no good as well
Have you tried Control panel > Internet options > advanced tab
Then click reset button. It could be that simple ...
If no good, try gardtech's solution here>
Win7 IE8 64 bit OK, 32 Bit not working, MS Outlook not working:
https://www.experts-exchange.com/questions/26598828/Win7-IE8-64-bit-OK-32-Bit-not-working-MS-Outlook-not-working.html
<quote>Click on Start
type CMD into the run/search box
Similtaneously press Ctrl+Shift+Enter (this will put you into adminstrator mode for the command prompt)
Type NETSH WINSOCK RESET and press Enter
Reboot computer and all came good (including Google Chrome)
The are several other ways to get administrator privileges with the cmd prompt. I don't think the methodology is important.
<unquote>
Then click reset button. It could be that simple ...
If no good, try gardtech's solution here>
Win7 IE8 64 bit OK, 32 Bit not working, MS Outlook not working:
https://www.experts-exchange.com/questions/26598828/Win7-IE8-64-bit-OK-32-Bit-not-working-MS-Outlook-not-working.html
<quote>Click on Start
type CMD into the run/search box
Similtaneously press Ctrl+Shift+Enter (this will put you into adminstrator mode for the command prompt)
Type NETSH WINSOCK RESET and press Enter
Reboot computer and all came good (including Google Chrome)
The are several other ways to get administrator privileges with the cmd prompt. I don't think the methodology is important.
<unquote>
If still unresolved the following MS articles may be of interest>
"Differences between the 32-bit and 64-bit versions of Internet Explorer that are included in the x64-based versions of Windows Server 2003 and in Windows XP Professional x64 Edition":
http://support.microsoft.com/kb/896457
How to troubleshoot network connectivity problems in Internet Explorer:
http://support.microsoft.com/kb/936211
How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213
"Differences between the 32-bit and 64-bit versions of Internet Explorer that are included in the x64-based versions of Windows Server 2003 and in Windows XP Professional x64 Edition":
http://support.microsoft.com/kb/896457
How to troubleshoot network connectivity problems in Internet Explorer:
http://support.microsoft.com/kb/936211
How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213
Um my 2 cents worth, are you running two instances of internet explorer>>Weird thing is, the 64bit internet explorer browser works normally<< you can't have both,
also>and it is running windows 7 Home Premium 64bit.<< ok that's not wierd then is it??
stick with that version IE 64 bit for your OS, also Internet explorer 8 is an integral part of windows Vista and windows 7
do you know what that means?
It can't be uninstalled as it's part of windows. It can only be hidden in control panel windows components.
Unless you have a system that did not come with Internet explorer 8 and WMP but obviosuly it has.., so at a guess you dont really have a problem unless you want to run 2 instances and different versions
Also you are limited somewhat running Vista Home Premium to installing things
If your IE 8 x 64 bit works all good.
Did you want to run two instances of IE8?
I'm not sure if that's possible, it was with IE 7 and IE 6
You'll need java runtime 32 bit as well, that could be a problem since you should have java for 64 bit there.
http://www.java.com/en/download/faq/java_win64bit.xml
also>and it is running windows 7 Home Premium 64bit.<< ok that's not wierd then is it??
stick with that version IE 64 bit for your OS, also Internet explorer 8 is an integral part of windows Vista and windows 7
do you know what that means?
It can't be uninstalled as it's part of windows. It can only be hidden in control panel windows components.
Unless you have a system that did not come with Internet explorer 8 and WMP but obviosuly it has.., so at a guess you dont really have a problem unless you want to run 2 instances and different versions
Also you are limited somewhat running Vista Home Premium to installing things
If your IE 8 x 64 bit works all good.
Did you want to run two instances of IE8?
I'm not sure if that's possible, it was with IE 7 and IE 6
You'll need java runtime 32 bit as well, that could be a problem since you should have java for 64 bit there.
http://www.java.com/en/download/faq/java_win64bit.xml
Try this too
Vista 64 Bit - IE8 32 bit will not open, but 64 bit will
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/930c4774-98e5-4253-8b47-d8c9e7334dfa
Vista 64 Bit - IE8 32 bit will not open, but 64 bit will
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/930c4774-98e5-4253-8b47-d8c9e7334dfa
Try disabling IPV6 by unchecking it in the network connection properties. I smell a 90% compatible router or DNS server......
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I do not object at all; but, will add that one of my major peeves since Windows 95 has been the complete lack of any way to reset ALL of the networking parameters and interfaves back to a virgin default and have, on hundreds of occasions, either known that the hideously long delay during bootup/shutdown was due to a network problem or have had to "start from scratch" because the networking issue was unresolvable.
For all its majestic glory, Microsoft Works is still an oxymoron.........
For all its majestic glory, Microsoft Works is still an oxymoron.........
ASKER
I want to close this question as I resolved it on my own
ASKER