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How to add additional user license

Posted on 2010-11-22
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Last Modified: 2012-06-21
Hi all,

I have a client who purchased and installed CRM 4.0 with a 7-user license -- now they want to add 1 user.

What is the process for doing this? Will I get a new key that contains all 8? Do I just use the Deplyment Manager and use the Upgrade License option? I always thought that option was just used when going from Workgroup to Professional.

Thanks in advance,

Tom
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Question by:tgreendyk
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Feridun Kadir earned 1000 total points
ID: 34194719
There is nothing you need to do in CRM other than just add the user. You do not need to type in any new keys. You should of course buy an extra user CAL - but you do not need to do anything with the CAL other than be able to produce it to Microsoft in case you get audited.

The CRM software "trusts" that you have bought sufficient CALS for the users that you have created.

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by:tgreendyk
ID: 34197723
OK, thanks. I kinda thought that's the way it worked, but just wanted to make sure.

Tom
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