Solved

Multiple users sharing a mailbox - how to track user actions?

Posted on 2010-11-22
3
664 Views
Last Modified: 2012-05-10
I'm running Exchange 2010. I have a mailbox that 3 different people log into and use as a shared mailbox. It suites the purpose well.

The only issue I have is, if a user deletes or moves and email into a folder that they shouldn't touch, I can't tell who did the move or change? Does anyone know of a way of tracking this?
0
Comment
Question by:adovski
3 Comments
 
LVL 28

Accepted Solution

by:
sunnyc7 earned 250 total points
ID: 34193654
You can do this by enabling audit logs.
Set-Mailbox -Identity "Ben Smith" -AuditEnabled $true

Check these links:
http://technet.microsoft.com/en-us/library/ff461937.aspx
http://technet.microsoft.com/en-us/library/ff459237.aspx

In your case, since multiple people are logging in as "Ben Smith" the only thing you can do, is match audit logs with login time of that particular person.

You can also look at Diagnostic logging (2007 version doc)
http://www.msexchange.org/articles_tutorials/exchange-server-2007/compliance-policies-archiving/exchange-2007-mailbox-access-auditing-part1.html
0
 
LVL 17

Assisted Solution

by:OriNetworks
OriNetworks earned 250 total points
ID: 34193831
Auditing is the exact solution but hopefully each user has their own account and the one mailbox delegated to them so you can track who instead of having all 3 log in with one account.
0
 

Author Closing Comment

by:adovski
ID: 34229440
Wasn't a complete solution, but helped point the way.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now