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How to setup Mailbox Autoreply for all incomming email on exchange 2010 Sp1

Posted on 2010-11-22
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Last Modified: 2012-05-10
We are intending to migrate to an Exchange 2010 environment from a Lotus Domino environment.

We currently have a Lotus Domino mailbox "Jobs@company.com" that sends auto responses when people send their resumes to the mailbox.  eg: " Auto response : Thank you for submitting your resume to Company, .... "this has been working a treat for years.

Our new environment consists of an Exchange 2010 Sp1 MB server  and a CAS/HUB server.
I need to setup the mailbox jobs@compnay.com  to send a auto reply email to all potential candidates on the new environment.

The auto response rule will need to be a server based rule as the mailbox will be indirectly opened.

I have tried setting up "Trasport rules" but they don't have the same options available as Outlook 2010.
and Out of office or auto reply option is not suitable as this only sends a mail once to the recipient.

Any help will be greatly appreciated
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Question by:klikon
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Expert Comment

by:shahidns
ID: 34194574
Hi,

What you need to do is create a template for the reply that you want. Once you have done this, create a new rule as follows:

Step 1: Select Condition " Where my name is in to To or CC box" (you can also select other conditions that may apply to you.

Step 2: reply using a specific template
and select the template that you have just created.

Step 3: select exceptions if you have any

Step 4: Click on Finish and turn on the rule.

This should work for you as is working for me.

Cheers.
Shahid.
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Expert Comment

by:Sjef Bosman
ID: 34194799
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Author Comment

by:klikon
ID: 34195212
Shahid,

Thanks for your input,
The client side rules work well and i will use these as fall back option but i require a server side rule " a rule that or process that runs on the server" while the mailbox is closed.

It seems that the transport rules available on the exchange environment are fairly limited with what they can do.
 
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Expert Comment

by:shahidns
ID: 34199849
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Author Comment

by:klikon
ID: 34201459
Shahid,

Thanks for you input again.

Yeah seen both of them, the first one is a client side rule, and the second article touches the "Transport rules" (server based rules).

With all my research and testing in our environment I have yet to find a server based rule that allows an auto reply usign a template i have only found "client side rules" (on outlook 2007/2010).
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Accepted Solution

by:
klikon earned 0 total points
ID: 34243664
All,

Microsoft Official answer is that MS exchange 2010 does not offer this function.

Microsoft Pre sales team have suggested that we use a thrid part tool inorder for us to get this function.

 
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Author Comment

by:klikon
ID: 34243710
not the solution that i was looking for.
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Expert Comment

by:shahidns
ID: 34269555
Sorry buddy. I guess you will have to either downgrade or buy that tool. I checked with my team and they have created custom client tools, a workaround as you suggested earlier.
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Author Closing Comment

by:klikon
ID: 34276801
This was the only option i had. The solution was not the best but had to do as there was no other option
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