Solved

Cannot upgrade BES server from 4.1.7 to version 5.0.2

Posted on 2010-11-22
4
1,346 Views
Last Modified: 2012-06-27
I am trying to upgrade my Blackberry Enterprise Server from version 4.1.7 to 5.0.2 with the version 5 updater but when I run the setup of 5.0.2, I got the "Error Initializing System" pop up.

I found a similar posted here http://blog.mpecsinc.ca/2010/11/blackberry-enterprise-server-express.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+MpecsIncBlog+%28MPECS+Inc.+Blog%29 and I folowed their instruction to remove the registry key of "database", consequently; I still have the same issue.

pls help.
0
Comment
Question by:KANEWONG
  • 2
4 Comments
 
LVL 11

Accepted Solution

by:
junaidIT earned 500 total points
ID: 34195825
This is a known issue with the setup upgrade and even the RIM knowledgebase mentions about the same steps that you had followed.

I would rather go through the upgrade guide to ensure alll the necessary prerequisites have been met and follow the steps mentioned in it. Not sure if this would be of much help. but definitely worth refering to.

http://docs.blackberry.com/en/admin/deliverables/16617/BlackBerry_Enterprise_Server_for_Microsoft_Exchange-Upgrade_Guide-T561574-1092971-0615125336-001-5.0.2-US.pdf

gud luck and do post back if there was any other alternative fix you would have found. Interesting to know

gud luck
0
 
LVL 1

Author Comment

by:KANEWONG
ID: 34197669
thanks for your post.  do you know if they have a full version of Version 5.0 installation file in stead of the updater?

I did not find it in BB site, only the updater I got from them.
0
 
LVL 1

Author Comment

by:KANEWONG
ID: 34199895
I checked my server, I have..

2GB of memory
MapiCDO 1.21
SQL 2005 Express /sp3

But I do not know why, when I ran setup, I still got the initializing error.
0
 

Expert Comment

by:carnegieuk
ID: 34526683
Hi,

I'm getting this error too, did you find a solution in the end? If you delete the Database reg key as mentioned by RIM would you have to restart the server before trying to run the setup again?

It looks like that key actually holds Database information as the SQL information shows up blank under the Blackberry Server Configuration when removed.

Thanks

Andrew
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Excel conversion issue with Sql server 14 45
Syntax Error in Query 7 30
MSSQL: Replace text (typo) 7 27
Query / Window function ? 3 12
Having an SQL database can be a big investment for a small company. Hardware, setup and of course, the price of software all add up to a big bill that some companies may not be able to absorb.  Luckily, there is a free version SQL Express, but does …
Ever needed a SQL 2008 Database replicated/mirrored/log shipped on another server but you can't take the downtime inflicted by initial snapshot or disconnect while T-logs are restored or mirror applied? You can use SQL Server Initialize from Backup…
Using examples as well as descriptions, and references to Books Online, show the documentation available for datatypes, explain the available data types and show how data can be passed into and out of variables.
Viewers will learn how to use the INSERT statement to insert data into their tables. It will also introduce the NULL statement, to show them what happens when no value is giving for any given column.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now