jzaveri
asked on
Unable to access secure sites from Windows 7 with IE8
Hi,
I have Win7 32bit IE8 and Firefox. This problem starts from few days. I am unable to browse secure sites ONLY if I am connected through corporate proxy address. If I connect from my home, no problem. With proxy enabled I can acces local intranet secure sites. Problem is only with internet sites. Tried the suggestions provided in the articles but no luck http://support.microsoft.com/kb/968089/en-us .
Tried with a different user id..no luck.
Tried with alternate proxy server...no luck.
Restore to a previous point...no luck.
I have Win7 32bit IE8 and Firefox. This problem starts from few days. I am unable to browse secure sites ONLY if I am connected through corporate proxy address. If I connect from my home, no problem. With proxy enabled I can acces local intranet secure sites. Problem is only with internet sites. Tried the suggestions provided in the articles but no luck http://support.microsoft.com/kb/968089/en-us .
Tried with a different user id..no luck.
Tried with alternate proxy server...no luck.
Restore to a previous point...no luck.
Is it the same on IE and firefox?
did you try this
http://support.microsoft.com/?kbid=813444
http://support.microsoft.com/?kbid=813444
ASKER
Its the same behaviour with IE and firefox.
I have already tried 813444. Few of the dll are not registering like initpki.dll, gpkcsp.dll, sccbase.dll, slbcsp.dll with error 'the specified moduled could not be found'. I guess they doesn't get register on Win 7.
I have already tried 813444. Few of the dll are not registering like initpki.dll, gpkcsp.dll, sccbase.dll, slbcsp.dll with error 'the specified moduled could not be found'. I guess they doesn't get register on Win 7.
sounds like something on your system or network (proxy or firewall) is blocking port 443 for external internet routed traffic. Is it just the one system with this issue, are others on the LAN working ok (and you can get secure access from logging into another system)?
is the group policies up to date on the system? if both browsers have the issue, i'd say its system wide and not restricted to IE8
is the group policies up to date on the system? if both browsers have the issue, i'd say its system wide and not restricted to IE8
SOLUTION
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ASKER
Last night when accessing from home secure sites are opening. Connected through VPN to corporate network and trying opening with proxy enabled....no luck.
No other Win 7 machines are having problem. Its only this particular computer. Tried by disabled every possible add-on.
No other Win 7 machines are having problem. Its only this particular computer. Tried by disabled every possible add-on.
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but if you are inside the network/LAN and being blocked you wouldn't running the VPN software???
ASKER
yes, but this particular software has given us hard time in other issues as well.. like we cannot connect to another computer in the LAN unless we disable this software. But never the less as you have guided me almost to the right direction, I am glad to accept your suggestion.
ASKER
Firefox and IE both are working now.
ASKER
Thanks a lot to everyone.