Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Free call logging tool/ticketing tool/help desak tool

Posted on 2010-11-23
5
1,054 Views
Last Modified: 2013-12-12
Hi,
Please let me know if you know any free call logging tool/ticketing tool/help desak tool

Thanks
0
Comment
Question by:krishnamus
  • 2
  • 2
5 Comments
 
LVL 4

Accepted Solution

by:
thunderhead earned 500 total points
ID: 34196286
www.spiceworks.com

its very good
0
 

Expert Comment

by:TSUK_Marksimmo
ID: 34196382
Try Sysaid, they do a free version which is reasonable

Sysaid

0
 

Author Comment

by:krishnamus
ID: 34196741
Hi,
thank u very much
but when i create new ticket it will be assigning to Sysaid group.
it should assign to our office group
0
 

Author Comment

by:krishnamus
ID: 34196746
please suggest me how to work with spicework .
how to assign the ticket to specific group
0
 
LVL 4

Expert Comment

by:thunderhead
ID: 34196789
You need to create users in Spiceworks, then you can assign the ticket to the group

http://community.spiceworks.com/help/Help_Desk_Notifications
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Subquery in Oracle: Sub queries are one of advance queries in oracle. Types of advance queries: •      Sub Queries •      Hierarchical Queries •      Set Operators Sub queries are know as the query called from another query or another subquery. It can …
Have you ever had to make fundamental changes to a table in Oracle, but haven't been able to get any downtime?  I'm talking things like: * Dropping columns * Shrinking allocated space * Removing chained blocks and restoring the PCTFREE * Re-or…
This video shows setup options and the basic steps and syntax for duplicating (cloning) a database from one instance to another. Examples are given for duplicating to the same machine and to different machines
This video shows how to recover a database from a user managed backup

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question