Solved

Free call logging tool/ticketing tool/help desak tool

Posted on 2010-11-23
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Last Modified: 2013-12-12
Hi,
Please let me know if you know any free call logging tool/ticketing tool/help desak tool

Thanks
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Question by:krishnamus
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5 Comments
 
LVL 4

Accepted Solution

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thunderhead earned 500 total points
ID: 34196286
www.spiceworks.com

its very good
0
 

Expert Comment

by:TSUK_Marksimmo
ID: 34196382
Try Sysaid, they do a free version which is reasonable

Sysaid

0
 

Author Comment

by:krishnamus
ID: 34196741
Hi,
thank u very much
but when i create new ticket it will be assigning to Sysaid group.
it should assign to our office group
0
 

Author Comment

by:krishnamus
ID: 34196746
please suggest me how to work with spicework .
how to assign the ticket to specific group
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LVL 4

Expert Comment

by:thunderhead
ID: 34196789
You need to create users in Spiceworks, then you can assign the ticket to the group

http://community.spiceworks.com/help/Help_Desk_Notifications
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