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How to identfy why my SBS exchange server keeps going down.

every few days or so my exhcnage server looses connection to our blackberries and when i call the blackberry support they tell me our exchange is off line. I have to restart the server for it to correct itsself....I dont know hwat to look at to try and figure out whats happening and how to correct it. any ideas?
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shawkins331
Asked:
shawkins331
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1 Solution
 
JdtuckCommented:
Are their any errors in the event logs, like the Info Store going offline?
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shawkins331Author Commented:
not that i can find.
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shawkins331Author Commented:
COM+ has determined that your machine is running very low on available memory.  In order to ensure proper system behavior, the activation of the component has been refused.  If this problem continues, either install more memory or increase the size of your paging file.  Memory statistics are: dwMemoryLoad = 93
ullTotalPhys = 0x0ffaa3000
ullAvailPhys = 0x00f9c7000
ullTotalPageFile = 0x114754000
ullAvailPageFile = 0x00c016000
ullTotalVirtual = 0x07ffe0000
ullAvailVirtual = 0x065aae000

Process Name: w3wp.exe
Comsvcs.dll file version: ENU 2001.12.4720.3959 shp

For more information, see Help and Support Center at
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Ady FootSharePoint ConsultantCommented:
Is this SBS 2008? How much RAM does the server have?
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shawkins331Author Commented:
SBS 2003 3.99 GB Ram
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Ady FootSharePoint ConsultantCommented:
This sounds like the server doesn't have enough RAM for what you're asking it to do.  4GB is not enough these days when you're running Blackberry, Exchange, IIS, SharePoint etc etc.

I'd say that's where your problem lies.
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shawkins331Author Commented:
we dont run blackberry we connect to it through the web.... how to find find out if server can hold more ram? look up service tag and see the limits?
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Ady FootSharePoint ConsultantCommented:
OK - still sounds like a RAM issue particularly with the COM+ error message you posted.  If the server is a Dell server then let me know the model number  (not tag) and I'll look into it for you.
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shawkins331Author Commented:
Dell Power Edge 2950
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Ady FootSharePoint ConsultantCommented:
Looks like the PE 2950 supports up to 32GB of RAM so plenty of expansion space.  Just to be certain you can contact Dell and provide your Service Tag for them to check.
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shawkins331Author Commented:
Thanks.
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Ady FootSharePoint ConsultantCommented:
You're welcome.
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