Solved

Printer sometimes miss letters

Posted on 2010-11-23
2
498 Views
Last Modified: 2012-08-13
Hi there. In our school we have 2 dell 1720 printers. Today a teacher brought a page to print and i notice on one of the printers, it was printing the words on the left correclty but when i use the other printer it was missing some of the words on the left eg

Dfine and not Define....it was like the e was missing..

Is this some margin error in the printer or something? How do you fix this?
0
Comment
Question by:slingingshot15
2 Comments
 
LVL 23

Expert Comment

by:redrumkev
ID: 34200179
slingingshot15,

How are you doing?

Did you try cycling the printer (unplug it from the wall, wait 1 minute) then plug it back in. Memory could be full.

Also, you can factory reset the print by doing the following:
1. Power off the printer from the back switch.
2. Open front cover.
3. Hold Down “Continue” & “Cancel” button while turning printer back on.

I wouldn't say it is a margin error in Word, because you said it printed correctly on one print, just not the other, so the hardware (the printer model) is capable of printing that margin/area of the paper.

Hope this helps,
Kevin
0
 
LVL 15

Accepted Solution

by:
Lee Osborne earned 500 total points
ID: 34206664
I had a problem with this on one of our MFU's and it was down to the driver. From memory, I think we updated the driver (or maybe used a PS driver instead) and the problem was resolved.

This used to happen randomly and had no consistency to it.

Lee
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Do you ever need to create a 20 page Word document for some testing purpose? Are you tired of copying & pasting old boring "lorem ipsum" text over and over again, increasing font size and line space in order to make the document 20+ pages long? Look…
This is written from a 'VBA for MS Word' perspective, but I am sure it applies to most other MS Office components where VBA is used.  One thing that really bugs me is slow code, ESPECIALLY when it's mine!  In programming there are so many ways to…
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question