Solved

Printer sometimes miss letters

Posted on 2010-11-23
2
500 Views
Last Modified: 2012-08-13
Hi there. In our school we have 2 dell 1720 printers. Today a teacher brought a page to print and i notice on one of the printers, it was printing the words on the left correclty but when i use the other printer it was missing some of the words on the left eg

Dfine and not Define....it was like the e was missing..

Is this some margin error in the printer or something? How do you fix this?
0
Comment
Question by:slingingshot15
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 23

Expert Comment

by:redrumkev
ID: 34200179
slingingshot15,

How are you doing?

Did you try cycling the printer (unplug it from the wall, wait 1 minute) then plug it back in. Memory could be full.

Also, you can factory reset the print by doing the following:
1. Power off the printer from the back switch.
2. Open front cover.
3. Hold Down “Continue” & “Cancel” button while turning printer back on.

I wouldn't say it is a margin error in Word, because you said it printed correctly on one print, just not the other, so the hardware (the printer model) is capable of printing that margin/area of the paper.

Hope this helps,
Kevin
0
 
LVL 15

Accepted Solution

by:
Lee Osborne earned 500 total points
ID: 34206664
I had a problem with this on one of our MFU's and it was down to the driver. From memory, I think we updated the driver (or maybe used a PS driver instead) and the problem was resolved.

This used to happen randomly and had no consistency to it.

Lee
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Shortcuts in Word Just the other day I had a training for Microsoft and they wanted me to show how well the new Windows and Office behaved on a touch device, which by the way is great, but it was only then that I realized that using keyboard shortc…
Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
This video teaches the viewer how to align pictures around text while keeping the text properly aligned in the document.
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question