Outlook To-Do List Export

Hi,

Currently have a client using Google Apps via IMAP. The profile corrupted in outlook and I needed to transfer everything to a new profile. The To-Do List under tasks, did not transfer.

How can I export the Outlook To-Do list to a pst/csv and transfer it to another profile?

Thanks
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sinister_krisAsked:
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David LeeConnect With a Mentor Commented:
Assuming that we are talking about the same thing, then the To-Do list isn't an actual list.  It is a combination of upcoming tasks and appointments.  If you copy them, then they should automatically populate the To-Do list in the new profile.  Otherwise, I'm not clear on what "To-Do List" is.
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David LeeCommented:
Hi, sinister_kris.

1.  Click File and select Import and Export.
2.  Select Export to a file
3.  Select the type of file to export to
4.  Select the folder you want to export

Once you have the new profile in place perform the same steps this time selecting import instead of export.

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sinister_krisAuthor Commented:
Thx for your reply.

That's the procedure for another version of outlook, and that's a general way to exporting a .pst.
To export in 2010 it's File -> Open -> Import -> Export to a file.

Secondly, as stated, it doesn't export the To-Do List. I'm looking to an export of the Outlook To-Do List.

Thanks

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David LeeCommented:
Sorry, didn't notice the 2010 part.  

I don't see anything about the To-Do list not exporting.  In fact I don't see anything in your question about you having tried an export.  You note that the profile did not transfer, but there's no mention that the transfer you tried was via an export.  

Maybe I should back up a step and ask what you mean when you say "To-Do List".  If that means the task list and if you've already tried exporting it and that failed, then it seems reasonable that the data is corrupt and can't be exported.  
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sinister_krisAuthor Commented:
No problemo :)

Yeah, I'm transferring profiles by Exporting/Importing pst's in 2010. What I did was create a new profile, added the email credentials, then went to import the calendar, contacts, etc.
Let's say I was trying to export JUST the To-Do List in Outlook to import to another PC. Where would you do that?
When I say To-Do List, if you go to "Tasks", It's the flag icon under "My Tasks". However, it's not under the tasks because it's just a flag for follow up, not a created task.

Hope that clears things up :)

Kris

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sinister_krisAuthor Commented:
To-Do List
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David LeeCommented:
Right.  That's not an actual list.  It's a view.  The items that appear in the view are the items that are flagged.  If you've already copied over the items, then you already have everything.
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sinister_krisAuthor Commented:
But they are not there. :)

That's what I mean. When you add a follow up flag to the email, it creates this To Do list.
Is there a way to transfer the flag settings also or just by itself?
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David LeeCommented:
Ok, let's start a the beginning.  Are the items there?  If yes, do they have flags?
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sinister_krisAuthor Commented:
Yup, they are in the picture. :)
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David LeeCommented:
It's impossible for me to know if the screen shot is from a working system that you're using as an example or the affected system.

So what is it that's not showing up?  If these are are the flagged items, then what's missing?  I see 7 flagged items on the To-Do list on the right-hand pane and 7 items in the view list.
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sinister_krisAuthor Commented:
The flagged items are the ones that are not showing up on the new profile.
That's a picture of the flagged items BEFORE the transfer to the new.
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David LeeCommented:
So then we're back to my original question.  Are the missing items there AFTER the transfer?  By "there" I don't mean in the To-Do list, I mean in tasks, the inbox, etc.  Keeping in mind that the To-Do list is a virtual list, not actual items, that is based on items that are flagged.  Are the items themselves there?  If yes, are they flagged?
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sinister_krisAuthor Commented:
So then we're back to my original question.  Are the missing items there AFTER the transfer?

Yes, tasks are there. I can export tasks via CSV and import them. That works.

If yes, are they flagged?

No, they are not flagged.

Keeping in mind that the To-Do list is a virtual list, not actual items

Does this mean it cannot be exported by itself to a CSV of some sort since it's 'Virtual'?

Thanks
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David LeeCommented:
Not just tasks, the missing tasks.  

If the missing tasks are there, but are not flagged, then that's why they don't appear in the To-Do list.

No, it cannot be exported because it doesn't exist.  It's a list that is the result of a search.  The underlying items can be exported, but you indicate that you've already done that.  The problem appears to be that the items are losing their flag when they are exported/imported.  Without they falg they don't qualify to make it into the To-Do list.  
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sinister_krisAuthor Commented:
The problem appears to be that the items are losing their flag when they are exported/imported.

Correct. Any way to keep their flags? :)
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David LeeCommented:
Have you tried exporting to a PST file instead of to a CSV?
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sinister_krisAuthor Commented:
Yep, both ways!
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David LeeCommented:
Then without being able to see for myself what's going on, I'm at a loss to explain what's happening.  If the flag is set on the source item, then it should be set on the imported item.  If it's not, then I don't know why.
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sinister_krisAuthor Commented:
Incredibly helpful, but not the answer i was looking for to solve the problem.
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