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Can't get Acer Aspire 3100 SD Card reader to function

Posted on 2010-11-23
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Last Modified: 2012-05-10
Help!  I have been working on an Acer Aspire 3100 series laptop that blue screened into self-destruct mode.  I have reloaded the operating system with Windows XP Pro and have double checked the acer site for all of the latest drivers.  However, I cannot get the SD card reader to function.  Does anyone have ideas?

Thanks!
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Question by:TechnologyDoctor
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Expert Comment

by:dbrunton
ID: 34199920
Does Device Manager show this device there?
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Author Comment

by:TechnologyDoctor
ID: 34199956
Under SCSI and RAID is shows ENE PCI Memory Stick card reader, ENE PCI Secure Digital / MMC Card Reader Controller, and ENE Smart Media / xD Card Reader Controller.
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by:dbrunton
ID: 34199967
This might be it http://driverscollection.com/?file_id=38531

Says it is a ENE CB-712/714
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Author Comment

by:TechnologyDoctor
ID: 34199979
Thanks, but that is exactly the same driver that I downloaded and installed from the Acer site.
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Expert Comment

by:dbrunton
ID: 34200012
Probably better rephrase my question about whether it is in Device Manager.

Is Device Manager showing any missing drivers?  If it isn't and the Card Reader isn't functioning then probably the reader is faulty.
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Author Comment

by:TechnologyDoctor
ID: 34200028
That is what I was afraid of; the device manager shows all devices functioning properly with correct drivers:(
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viki2000 earned 500 total points
ID: 34200046
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Expert Comment

by:dbrunton
ID: 34200087
How are you testing the reader?  

Some readers are fussy about the media they use.  Size of the card (in capacity) is also important.
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Author Comment

by:TechnologyDoctor
ID: 34200100
Using a card that worked in it before the crash... and works in a different laptop now.
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Expert Comment

by:dbrunton
ID: 34200215
Suggestions only.

Driver removal and uninstall and see if that helps.
Point the machine at Windows update.
Test with other media.

And that's all I can think of.
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Author Closing Comment

by:TechnologyDoctor
ID: 34200533
Not sure if the card reader will work, but thanks for reminding me about uninstalling and reinstalling.  It reinstalled and now I am using the Device Doctor web site to see if I can get it to work.
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