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Outlook 2007 NOT prompting for password.

Posted on 2010-11-23
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Last Modified: 2012-05-10
I tried searching for this, but was inundated with "Outlook keeps asking for prompt" results.

I have Exchange Server 2003.  Just joined an off-site location to our VPN, and changed all the users from  POP accounts to Exchange accounts.  (It's a situation with multiple users using a shared login, so I have a separate Outlook profile set for each user.)  Deleted the POP accounts after importing all the old emails into the Exchange accounts.

First problem is that when you open Outlook, you're prompted to choose a profile, and when you choose a profile, that profile's email opens up right away, AND you're prompted for a password.  If you just cancel out of the prompt, you're still in the email account.  In the account settings, under More Settings/Security, I have the "Always prompt for logon credentials" option checked.

This is happening at three different locations, and I'm not sure why.  Any help would be greatly appreciated.

Thanks.
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Question by:krlaw6
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TommySzalapski earned 500 total points
ID: 34200530
It's because you are using Outlook in cached exchange mode. The mail they are seeing is the mail stored in the user's .pst file. If the users are set up on the machine as Administrators they will be able to see each other's mail. If they do not have permissions on each other's documents and settings folders then they won't be able to open anyone else's mail because the default location for the .pst cache is buried in Local Settings.
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by:TommySzalapski
ID: 34200578
You can also add passwords to the .pst files if setting up the security on the files isn't good enough
http://office.microsoft.com/en-us/outlook-help/open-change-or-close-outlook-data-files-HA001232805.aspx

But you should be able to go in and make sure all the users only have access to their own Documents and Settings folders.
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Author Closing Comment

by:krlaw6
ID: 34249436
I got rid of Cached Mode, and that took care of it.  I had suspected that was what the behavior I was seeing was caused by, but it really helped to get a confirmation.  Thanks, TommySzalapski.
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