rocky_lotus_newbie
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You are not authorized to access this database
One of the users is getting the error 'You are not authorized to access this database' when trying to access a particular notes database, he does have manager permissions on that file, so not sure why the issue. He's using lotus notes 8
FYI: I checked with the user and he does not have any problems accessing the lotus notes locally or on the web, and he hasn't changed the password of late. As a workaround, I made a copy of that database and copied it over locally and he's able to access the local copy. Can any one help me to figure this issue?
FYI: I checked with the user and he does not have any problems accessing the lotus notes locally or on the web, and he hasn't changed the password of late. As a workaround, I made a copy of that database and copied it over locally and he's able to access the local copy. Can any one help me to figure this issue?
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And what does the log database on the server tell you, when the user tries to access the database?
delete the database icon/ icons (incase of multiple replicas) from the workspace, compact the workspace. close the notes client, delete cache.ndk & bookmark.nsf. start the notes client, add the database icon by open database dialog, it should resolve your problem.
I know its wierd but do a check -> the access control list (ACL) if the type for the user is correct. it should be "Person"