Solved

You are not authorized to access this database

Posted on 2010-11-23
5
946 Views
Last Modified: 2013-12-18
One of the users is getting the error 'You are not authorized to access this database' when trying to access a particular notes database, he does have manager permissions on that file, so not sure why the issue. He's using lotus notes 8

FYI:  I checked with the user and he does not have any problems accessing the lotus notes locally or on the web, and he hasn't changed the password of late. As a workaround, I made a copy of that database and copied it over locally and he's able to access the local copy. Can any one help me to figure this issue?
0
Comment
Question by:rocky_lotus_newbie
5 Comments
 
LVL 6

Accepted Solution

by:
bluemeln earned 250 total points
Comment Utility
Is this his mailbox or another type of database? Does he have this problem only on one computer, or does the problem travel with him if he opens the database from someone else's Notes Client using his ID?
If it is the mailbox and the problem is confined to his computer, click on the location > Edit Current > Administration tab > make sure he is the owner.
Is his Notes certificate still valid?
File > Security > User Security > Your Identity > Your Certificates > Your Notes Certificates.
Did you go into the ACL and check his "effective" permission?
Right-click database > Application > Access > highlight his name > Effective Access.
Has there been a person name change?
0
 
LVL 1

Assisted Solution

by:KStannard
KStannard earned 250 total points
Comment Utility
Like bluemeln says, check the Effective permissions at the ACL. That will clearly tell you what level of access Domino has determined the user has and how it arrived at that decision. The user could be a member of two groups with differing and conflicting access.
For example:
User is member of two groups, GroupA and GroupB
GroupA is listed in the ACL with manager access
GroupB is listed in the ACL with no access
Domino will look at these conflicting group access rights and assign the user no access because it is the lowest access level. Domino is essentially erring on the side of caution.
Listing a user explicitly in the ACL over-rides this and gives them whatever access level the explicit listing defines.
Sorry if this is a speil on basic Domino security that you already knew, but sometimes a reminder of the basics will set you back on the path.
0
 
LVL 46

Expert Comment

by:Sjef Bosman
Comment Utility
And what does the log database on the server tell you, when the user tries to access the database?
0
 
LVL 1

Expert Comment

by:nilanjansaha
Comment Utility
delete the database icon/ icons (incase of multiple replicas) from the workspace, compact the workspace. close the notes client, delete cache.ndk & bookmark.nsf. start the notes client, add the database icon by open database dialog, it should resolve your problem.
0
 
LVL 11

Expert Comment

by:Sudhakar Kumar
Comment Utility
I know its wierd but do a check -> the access control list (ACL) if the type for the user is correct. it should be "Person"
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Lack of Storage capacity is a common problem that exists in every field of life. Here we are taking the case of Lotus Notes Emails, as we all know that we are totally depend on e-communication i.e. Emails. This article is fully dedicated to resolvin…
Notes Document Link used by IBM Notes is a link file which aids in the sharing of links to documents in email and webpages. The posts describe the importance and steps to create a Lotus Notes NDL file in brief.
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now