Link to home
Start Free TrialLog in
Avatar of Potterjazz
PotterjazzFlag for United States of America

asked on

Cannot Attach Files Stored on Network Drive

I have a small office LAN where all computers have access to a shared drive running under a Windows 2003 File Server. One of these computers has Windows 7 recently installed, and Outlook 2003, and when the user attempts to attach a file located on the networked folder (a shared folder located on a drive on the Windows 2003 Server that he can access directly through Windows Explorer without difficulty), the shared folder cannot be seen under the Network. I suspect this is some Outlook setting that is incorrect, but don't know which it would be. All help is most appreciated.
potterjazz
Avatar of sross_msi
sross_msi

Do mapped drives show up? That would be my recommendation, map the drive so the user can always see it in My Computer. Slight change of process but should do the trick.
ASKER CERTIFIED SOLUTION
Avatar of ChiefIT
ChiefIT
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Nik
Nik
Flag of Croatia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Potterjazz

ASKER

The answers I received were incomplete and I simply forgot to credit the one that was most helpful. If you remove the deletion request, I will assign the points.
potterjazz
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
None of the suggestions quite captured whatever was wrong (I checked each), but the advice was on point and *could* have been the source of the trouble, which, unfortunately, simple was not repeatable when I inspected the computer myself.