Outlook 2010 - Shared Calendar sets all items as private

Everyone,

I have a client experiencing the following issue. When attempting to create an appointment for a shared calender in Outlook 2010, the new appointment's "Private" lock button is grayed out and when saving the appointment, it is automatically saving as a non-private appointment. The appointment can be viewed and edited afterwards but the "Private" lock button remains greyed out. I have confirmed that there aren't any modified appointment forms which preset the private option.

Here is a breakdown of the scenario:
1. User1 shares his calendar.
2. User2 opens the calendar of User1, makes new appointments, but all of them are private and the private option is greyed out, so the user can not deselect it.
3. Even with no custom form the private button is greyed out, so user2 can not set private Items.

Thanks in advance,
GeekyMaximusAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
e_aravindConnect With a Mentor Commented:
Need to add the delegates with the additional permissions of
"Delegate can see my private Items"

Note:Outlook 2010: File-> button Account Settings-> Delegate Access

0
 
GeekyMaximusAuthor Commented:
e_aravind,

Thanks for the response. According to the client, the private access permission was available before they migrated to Outlook 2010 without having to explicitly give delegate access with the ability to see the user's private items. I don't know how that was possible in Outlook 2003 without the delegate access. Anyways, you get the points.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.