Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Kodac Printer/Scanner will not install on wireless network

Posted on 2010-11-23
2
Medium Priority
?
874 Views
Last Modified: 2012-05-10

Hello,

A customer of mine has a Kodak 5250 Series Scanner / Printer with wireless capability.  The setup program attemtps to scan the wireless
network looking for the printer and when it fails, forces you to use a USB cable or quit.  I can manually add the printer using the windows add
printer wizard and then specify the printer's IP address (I was able to connect the printer to the wireless network using the printers control panel
and entering the SSID, Security type, and Key and can get it to work but I cannot manually add the scanner because the wizard is not able to parse
the autorun.ini properly.

The scanner is connected to the wireless network and is on the same subnet as the computer.
The firewall is disabled and I even tried disabling the virus scanning software (Kaspersky)

It prints fine: I can manually add the printer, tell it to use a LPT port, then specify a new TCP/IP port afterward, but I cannot install the scanner unless
I use the setup.exe that comes on the CD or downloaded from Kodak's website...  I am sure I mgiht be able to fool it with a USB cable and using
the setup CD but if I can avoid makign the customer buy a USB cable I would like to.

Any ideas?
0
Comment
Question by:raytech70
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 44

Accepted Solution

by:
Davis McCarn earned 2000 total points
ID: 34207506
Your router has to support Multicast: http://support.en.kodak.com/app/answers/detail/a_id/7597/kw/ESP%205250%20wireless%20scanning%20setup

If it does, then try these: http://support.en.kodak.com/app/answers/detail/a_id/7559/kw/ESP%205250%20wireless%20scanning%20setup/related/1

and/or use a wired network connection to the printer at a static ip address after you turn off the wireless in the printer.
0
 
LVL 1

Author Comment

by:raytech70
ID: 34395211
Excellent advice... thanks!
0

Featured Post

Tech or Treat!

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question