Symantec Backup Exec 12.5: fail media check on network share
Posted on 2010-11-23
Symantec Backup Exec 12.5 installed on Windows Server 2003
Windows Server 2008 R2 Standard x64 with remote agent installed, sharing a network location
Backup fails at media check.
I created a backup-to-disk folder pointing at //'2008 server'/backups/. I also created a media set for the specific backup job. The remote agent is installed and running on the 2008 server. I've made sure the permissions are set right by comparing with a network share on another server (running 2003) where backups have been working.
Here's what it says for the failed media capacity check:
Credentials CheckDevice : \\'2003 server', E:Check status : Success
Media Capacity CheckDevice : Backups on '2008 server'
Online append capacity : 0.000 MB
Online overwrite capacity: 0.000 MB
Total append capacity : 0.000 MB
Total overwrite capacity : 127,474 MB
Capacity check status : Failed
Media CheckOnline media check : Insufficient online or nearline media is available to start job.
Overwrite media check: There is no media online or nearline that can be overwritten or the job has been marked append/terminate.
Media check status : Failed
I'm at a loss as to why SBE thinks there's no space when there's about 1.8 TB available on the share.