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Symantec LiveUpdate / Symantec Antivirus 10 Corporate

Posted on 2010-11-23
Medium Priority
Last Modified: 2013-12-09
How do I configure LiveUpdate to only check for updates at certain times?
The workstation is unmanaged. I am running Symantec Antivirus version

I just need to get live update to stop updating all the time. I need to tell it when it is ok to check for updates and download them.

Question by:icepick94
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LVL 76

Accepted Solution

Alan Hardisty earned 2000 total points
ID: 34203098
When the workstation is unmanaged - you can only run Liveupdate manually.  If it were managed, you can set the schedule on the Server and then it would run to a schedule.

If the workstation was managed and is now not managed, then the settings have probably been retained and it will be updating automatically to the predefined schedule.

Why are you running an unmanaged version of SAV?  The whole idea is that it is managed!

Author Comment

ID: 34207260
It is unmanaged because the owner of the company does not want to pay for the yearly updates. If you run the clients unmanaged, they will update forever. We have been running like this since Version 8.1. I personally would love to have a managed enviroment. But thet $1500 a year fee is too much for the owner.

Can I schedule manual updates with the task scheduler?

LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 2000 total points
ID: 34209466
There are two types of software with Symantec - software which requires a license to be installed on the client which needs annually replacing and software which doesn't need the license file - you just need the paper license.

SAV 10 will stop being able to download updates in July 2012 - so your comment "If you run the clients unmanaged, they will update forever" is not correct.

Whilst I appreciate the issue of cost - SAV 10.0 cannot detect and handle many of the more modern viruses that are out in the wild, so you may have issues that lie undetected because SAV 10.0 simply cannot detect them.  That makes the software pretty useless.

If you keep the clients unmanaged - you cannot control the schedule for liveupdate.  If you manage them - you can.

If your software requires you to keep a paper license for SAV and your current license is out of date (expired) - then you are not entitled to the updates.

Should you have a major virus outbreak that infects all your company computers - how much lost revenue would that cost you in terms of down-time and time to cleanup / fix?  I expect it would be more than the cost of the discounted renewal price for the license.
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Author Comment

ID: 34209836
Thanks for the update on the Licensing. I'm just doing what I'm paid to do. That is find a way to control when the clients run Live update. Now, with that being said, is there any way to control when a unmanaged SAV 10.0 client runs liveupdate? Does it really need to be managed? Can I run liveupdate from the command line? Maybe I can setup live update run as a scheduled task from a batch file?

Thanks guys!

LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 2000 total points
ID: 34209851
I know - I appreciate your position : )

Do you have the ability to manually launch LiveUpdate?

Author Comment

ID: 34210000
Yes. I can manually run liveupdate. It would be nice to be able to run it from a batch file. Then I could schedule it with task scheduler and be done with it. Does anyone know if liveupdate can be run from command line and the switches it will take?


Author Comment

ID: 34210074
Ok. I figured this one out. But I am going to award points since alanhardisty was "johnny on the spot" and did a great job giving me a direction to run in!

On SAV 10.0 go to the file menu, chose "Schedule Updates". All of my machines were set to update once a week on Friday at 8pm. That is why my T1 was getting hosed every friday. I changed the schedule there and now everything should be fine. I am setting the machines to update individually about 30 mins apart daily between 12:00am and 6:00am. This should fix my connectivity issue I was having.


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