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RPC over HTTP username problem

Posted on 2010-11-24
Medium Priority
Last Modified: 2012-05-10
We've got a little problem with one of our clients.
The situation. This person connects with outlook 2003 to his exchange server by RPC over HTTP. Basis authentication is enabled so password isn't cached. Problem is that in the past this client just had to enter his password. The domain and username were filled in  correctly.
like: domain.local\username but after a system re-installation (windows XP btw) in outlook he has username filled in at the username prompt instead of domain.local\username. I can select domain.local\username from the pull down list, but i can't seem to get rid of the allready filled in username (witout domain)

control userpassword2 and control keymgr.dll allready tried setting the credentials, but to no avail.
Help would be greatly appraciated.
Question by:AenV-ICT
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Expert Comment

ID: 34205468

Expert Comment

ID: 34205978
In Outlook, does this user have NTLM enabled?

Author Comment

ID: 34212580
The problem is i want the pre filled in username and domain combination te be remembered. Not the password. Thus NTLM isn't of influence here. If could just delete the wrong username it would be enough. I allready tried to delete the outlook profile. But the user is remembered somewhere.
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Expert Comment

ID: 34251300
Have you tried unticking "cached mode", starting OL, send/receive, close OL and tick "cached mode" again?

Accepted Solution

AenV-ICT earned 0 total points
ID: 34497941
Hello dexIT,

sorry for our late response. Customer decided to live with it. Never found the sollution though.

Author Comment

ID: 34497946
Customer decided to live with it. Never found the sollution though.

Author Closing Comment

ID: 34532753
Customer decided to live with it. Never found the sollution though.

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