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How to extract password keeper from BES 4.1

Posted on 2010-11-24
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Last Modified: 2012-05-10
Is it possible to extract password keeper content from BES? We're in the middle of changing email and BES servers, one user didn't back up his device properly. I can always reactivate him on the old server, however I was wonder if there is another way I can get to his password keeper. I have all passwords in case they are needed.

Appreciate any suggestions.

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Question by:Coffinated
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-jonny- earned 2000 total points
ID: 34211620
Unfortunately there isn't as there's no way to enter the device password in order to create the hash of the encryption key used to encrypt the data.
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by:Coffinated
ID: 34214518
-jonny-:

Unfortunately it was impossible, I ended up activating handheld with the old server to get the passwords. It worked well.

Thank you
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