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Exchange 2010 Address Policies on Sub OU's

Posted on 2010-11-24
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Last Modified: 2012-05-10
Hi
This might just be a fault in my understanding but can anyone shed light on this. I'm creating a nice tidy AD structure with:
mydomain.local
     +MyCompanyName
                +Users
                        +Dept1
                                user1
                                user2
                        +Dept2
                                User3
etc.
I have then created 2010 Address Policies based upon the departmental OUs but they do not update the users e-mail addresses. If I move the OU back up to the root level and reapply the policy it takes effect and the users addresses are updated.
I know this isn't a huge problem I can move all the OUs back up to the root but it's darned untidy.
Anyone have any ideas as to why this occurs.

Bob Smith
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Question by:IAComputing
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6 Comments
 
LVL 3

Expert Comment

by:KevinTHayashi
ID: 34206801
I typically dont use the default USERS container within Active Directory simply because you cannot apply Group Policies to that default container.  Try creating a new Container at the root level called "YOURCOMPANYNAME_USERS" and then put the Dept1, Dept2 containers within that new folder.

I would do the same thing for the Computers as well.  "YOURCOMPANYNAME_COMPUTERS" and then organize containers according to the groups or where you feel that you may need individual Group Policies or settings applied.
0
 

Author Comment

by:IAComputing
ID: 34206862
Hi Kevin

Apologies if I didn't make it too clear but that is pretty much what I have done, the MyCompanyName OU is a new OU with a whole structure underneath containing Users...... Computers, Contacts etc. The only account left in the defaul users folder is Administrator.

Cheers
Bob
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LVL 3

Accepted Solution

by:
KevinTHayashi earned 1000 total points
ID: 34207063
Just a couple of claifying questions:

1. When you created the new policy, where did you apply the filter?
2. Did you select to include "All Recipients" or specific types?  If so, which ones?
3. Did you set any specific conditions?  When creating the "Conditions", you should also have access to "Preview" which accounts will be affected.  See if the accounts the you expect to have the new address Policy are in fact showing up in the preview list.
4. Do you have the schedule set to apply Immediately? (Probably a dumb question, just want to make sure that you arent checking to see if the policy applied BEFORE it was set to execute"

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Author Comment

by:IAComputing
ID: 34209580
HI Kevin

The preview is a valid check I missed that one and will double check in the morning and get back to you. Many thanks for the input it is much appreciated, I will reply in a few hours.

Cheers
0
 

Author Comment

by:IAComputing
ID: 34211421
OK This starts to get interesting...only in an academic way you understand


1. When you created the new policy, where did you apply the filter?
Under - Select the recipient container where you want to apply the filter - I have for example
   MYCOMPANY.local/My Company Name/Users/Dept1
2. Did you select to include "All Recipients" or specific types?  If so, which ones?
   All recipients
3. Did you set any specific conditions?  When creating the "Conditions", you should also have access to "Preview" which accounts will be affected.  See if the accounts the you expect to have the new address Policy are in fact showing up in the preview list.
   No Conditions Set and when I preview I get the list of users I would expect from that OU
4. Do you have the schedule set to apply Immediately? (Probably a dumb question, just want to make sure that you arent checking to see if the policy applied BEFORE it was set to execute"
   Yes the policy is set to apply Immediately, also once it has run it reports that it has run successfully

When I move the OU back up to root level the policy recognises that it has moved and automatically updates the "Selected recipient container.

I'm going to take an hour or so out and apply SP1 to see if this makes a difference

Cheers
0
 

Author Comment

by:IAComputing
ID: 34246736
Hi

Sorry it has been a while but I've been up to my eyes (now snowbound) The service Pack seems to have solved th problem but still not to sure what the initial cause was. Kevin as your answers pointed me in the right direction I'm assigning the points to you thanks for the assistance.
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