[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

OUTLOOK CANNOT DISPLAY THIS VIEW

Posted on 2010-11-24
14
Medium Priority
?
1,750 Views
Last Modified: 2013-11-05
i HAVE A USER THAT NEEDS TO view everyones calendar and suddenly she cannot view one users.  When she clicks on the check box next to his name or goes through open other users folder, the viewing pane says "outlook cannot display this view". she has permission to view his calendar and other users can view it.  When I open up her email on another Pc, it does the same thing but if I log on to the same Pc with another user, he can view the problem calendar.
I am using Exchange 2010.
0
Comment
Question by:mmaggitti
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 6
14 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34207738
Tried outlook /cleanviews ?
0
 

Author Comment

by:mmaggitti
ID: 34229358
yes, I tried that
0
 
LVL 31

Accepted Solution

by:
MegaNuk3 earned 2000 total points
ID: 34234261
Give the problem user "full mailbox access" to the problem mailbox, wait 2 hours then test. If it works then remove full mailbox permissions and try again.
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 

Author Comment

by:mmaggitti
ID: 34238363
that did not work either
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34238663
OK, does the user have specific permissions set on the problem Calendar? If so, remove them. Wait 2 hours then test, then re-add them and test
0
 

Author Comment

by:mmaggitti
ID: 34238682
yes, the user does have specific permissions set on the problem Calendar but I only added them after it didn't work.  I will try it anyway.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34238766
Getting any events generated on the exchange server in the application event log when the user tries to open the calendar?
0
 

Author Comment

by:mmaggitti
ID: 34238782
I will check
0
 

Author Comment

by:mmaggitti
ID: 34238844
There are no errors in event viewer on the Exchange server.  I read through the information messages and don't see any that seem related to this problem
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34239018
Try outlook /safe

And then if that works try outlook /noextensions
0
 

Author Comment

by:mmaggitti
ID: 34239107
i tried those two switches and many more, it did not help.  I have also tried loading the bad users profile on two other computers but the problem occurs each time.  I assume it is a problem on the server but I can't imagine what.
0
 

Author Closing Comment

by:mmaggitti
ID: 34239415
This worked after all. thanks.

I don't usually care about the reasons behind a solution but in this case, since I don't really want the user to have full access permissions I would like to understand why the standard permissions spontaneously stopped working.  Perhaps that is a question for another day.
1
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34239462
Put the specific permissions back and remove the full mailbox access and see if it still works after 2 hours
0
 

Author Comment

by:mmaggitti
ID: 34241852
I removed the full access permissions and did not add specific permissions to the calendar I only kept the original ones(default "author") and it still works.  It does not make sense but I will take it.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question