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OUTLOOK CANNOT DISPLAY THIS VIEW

Posted on 2010-11-24
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Last Modified: 2013-11-05
i HAVE A USER THAT NEEDS TO view everyones calendar and suddenly she cannot view one users.  When she clicks on the check box next to his name or goes through open other users folder, the viewing pane says "outlook cannot display this view". she has permission to view his calendar and other users can view it.  When I open up her email on another Pc, it does the same thing but if I log on to the same Pc with another user, he can view the problem calendar.
I am using Exchange 2010.
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Question by:mmaggitti
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by:MegaNuk3
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Tried outlook /cleanviews ?
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by:mmaggitti
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yes, I tried that
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MegaNuk3 earned 500 total points
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Give the problem user "full mailbox access" to the problem mailbox, wait 2 hours then test. If it works then remove full mailbox permissions and try again.
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by:mmaggitti
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that did not work either
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by:MegaNuk3
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OK, does the user have specific permissions set on the problem Calendar? If so, remove them. Wait 2 hours then test, then re-add them and test
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by:mmaggitti
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yes, the user does have specific permissions set on the problem Calendar but I only added them after it didn't work.  I will try it anyway.
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by:MegaNuk3
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Getting any events generated on the exchange server in the application event log when the user tries to open the calendar?
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by:mmaggitti
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I will check
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by:mmaggitti
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There are no errors in event viewer on the Exchange server.  I read through the information messages and don't see any that seem related to this problem
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by:MegaNuk3
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Try outlook /safe

And then if that works try outlook /noextensions
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by:mmaggitti
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i tried those two switches and many more, it did not help.  I have also tried loading the bad users profile on two other computers but the problem occurs each time.  I assume it is a problem on the server but I can't imagine what.
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by:mmaggitti
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This worked after all. thanks.

I don't usually care about the reasons behind a solution but in this case, since I don't really want the user to have full access permissions I would like to understand why the standard permissions spontaneously stopped working.  Perhaps that is a question for another day.
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by:MegaNuk3
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Put the specific permissions back and remove the full mailbox access and see if it still works after 2 hours
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by:mmaggitti
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I removed the full access permissions and did not add specific permissions to the calendar I only kept the original ones(default "author") and it still works.  It does not make sense but I will take it.
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