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VMWare View disconnects

Posted on 2010-11-24
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Last Modified: 2012-05-10
Dear Experts,
Our VMware view 4.5 get disconnected from the view connection server for some reason.
When I access the view connection server I see all desktop with a status availible, no error messages and nothing in the server logs.
When a user try to conne ct to the VM Desktop it get connected and after 30 seconds it get disconnected, at this point the desktop in view connection server shows as disconnected and under remote sessions the session is there.
We using WYSE Thin Clients.
This issue is for all users all thin clients all connections, so I am assuming there is something up with the VMware view connection server.
Any ideas?
Thank you
Roy
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Question by:rfinaly
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3 Comments
 
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Accepted Solution

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Virtalicious earned 500 total points
ID: 34208594
Check the Wyse configuration for the security settings.  Also timeout settings.
They have a little bit of flexibility in both of those areas.

Also check (wireshark comes to my mind) the full segment as you may have timeouts and NAT issues on firewalls if they are in the mix.

-Virt
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Author Comment

by:rfinaly
ID: 34226613
thank you, I will check that tomorrow morning and see if I can get more details to you to try solve the issue. Sorry for the late respond.
Roy
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Expert Comment

by:elamarr123
ID: 34360219
Did you resolve, and if so what was the answer?
Firewall?
NAT rules? or VMWare?
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