alchetec
asked on
Sound over RDP
Hello,
We have a completely virtual environment setup...Windows Server 2008 SBS R2 (virtual) and 10 Windows 7 Pro 64bit (virtual).
The users connect to their virtual workstations using the remote workplace web page.
The problem we are facing is that when connecting from some computers or laptops to the remote desktops, the sound comes through, but from others Windows says that "no audio device is installed".
I have tried copying the sound driver files to the virtual computer thinking that windows looks for those files to make the audio go accross, but no luck.
The laptop that always works is a lenovo Y410 running Windows 7 Ultimate 64bit.
I have also went to the TS Service Manager and unchecked the audio mapping under RDP-TCP.
Any suggestions or comments are welcome.
Thank you.
We have a completely virtual environment setup...Windows Server 2008 SBS R2 (virtual) and 10 Windows 7 Pro 64bit (virtual).
The users connect to their virtual workstations using the remote workplace web page.
The problem we are facing is that when connecting from some computers or laptops to the remote desktops, the sound comes through, but from others Windows says that "no audio device is installed".
I have tried copying the sound driver files to the virtual computer thinking that windows looks for those files to make the audio go accross, but no luck.
The laptop that always works is a lenovo Y410 running Windows 7 Ultimate 64bit.
I have also went to the TS Service Manager and unchecked the audio mapping under RDP-TCP.
Any suggestions or comments are welcome.
Thank you.
ASKER
Even when I try connecting directly through RDP without using the remote workplace, I get the same result "no audio device installed".
If I connect directly through RDP, skipping the Remote Workplace, even from the Lenovo Y410 I get the same result as above, although the Y410 works if I go through Remote Workplace.
If I connect directly through RDP, skipping the Remote Workplace, even from the Lenovo Y410 I get the same result as above, although the Y410 works if I go through Remote Workplace.
Ensure you log off the previous session so when you login it wont keep the previous sessions settings.
connect to your server by running the below command ensuring that the sound on your machine is enabled.
mstsc -v:servrename
connect to your server by running the below command ensuring that the sound on your machine is enabled.
mstsc -v:servrename
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I found the file where the rdp settings are kept when using remote work place in sbs
You can test this theory by attempting to connect using remote desktop and clicking to the options and then going to the "local resources" tab. The Remote Audio settings are controlled there. If you want to codify that, you can put the settings into an RDP file that is then invoked with MTSC.exe.