?
Solved

Sound over RDP

Posted on 2010-11-24
5
Medium Priority
?
807 Views
Last Modified: 2012-05-10
Hello,

We have a completely virtual environment setup...Windows Server 2008 SBS R2 (virtual) and 10 Windows 7 Pro 64bit (virtual).
The users connect to their virtual workstations using the remote workplace web page.
The problem we are facing is that when connecting from some computers or laptops to the remote desktops, the sound comes through, but from others Windows says that "no audio device is installed".
I have tried copying the sound driver files to the virtual computer thinking that windows looks for those files to make the audio go accross, but no luck.
The laptop that always works is a lenovo Y410 running Windows 7 Ultimate 64bit.
I have also went to the TS Service Manager and unchecked the audio mapping under RDP-TCP.

Any suggestions or comments are welcome.

Thank you.
0
Comment
Question by:alchetec
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 7

Expert Comment

by:YarnoSG
ID: 34207807
The "secret sauce" is in how the remote instance is invoked - for example, if you were using the RDP client built into Windows, you control whether or not you get sound as a launch condition of the RDP session.  Check your "remote workplace" web page and make sure the options are set consistently.

You can test this theory by attempting to connect using remote desktop and clicking to the options and then going to the "local resources" tab.  The Remote Audio settings are controlled there.  If you want to codify that, you can put the settings into an RDP file that is then invoked with MTSC.exe.
0
 
LVL 1

Author Comment

by:alchetec
ID: 34207902
Even when I try connecting directly through RDP without using the remote workplace, I get the same result "no audio device installed".
If I connect directly through RDP, skipping the Remote Workplace, even from the Lenovo Y410 I get the same result as above, although the Y410 works if I go through Remote Workplace.
0
 
LVL 7

Expert Comment

by:bradgcoza
ID: 34609159
Ensure you log off the previous session so when you login it wont keep the previous sessions settings.

connect to your server by running the below command ensuring that the sound on your machine is enabled.

mstsc -v:servrename
0
 
LVL 1

Accepted Solution

by:
alchetec earned 0 total points
ID: 34614497
The problem has been solved. In Windows server 2008 SBS edition, the remote workplace web page has an aspx file that defines all the remote settings. This file tsweb.aspx has the settings for the audio and by default it is set to not do remote audio. After changing the setting to remote audio, everything started to work.

Thank you for your assistance.
0
 
LVL 1

Author Closing Comment

by:alchetec
ID: 34869405
I found the file where the rdp settings are kept when using remote work place in sbs
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question