How to fix a Printer showing Offline on Printer Server, when in fact I can ping it

Right now I have a printer (HP LaserJet 3055) showing Offline on the Server (Windows Server 2003).
I can ping the printer.
I can see the web interface of the printer.
I know the printer is online.
Yet when I print to it, the job just hold in the queue doing nothing.

I did Restart the Print Spooler service -> to no avail
I did try to disable SNMP on the printer port -> "An error occured during port configuration. Operation could not be completed"
havetteAsked:
Who is Participating?
 
Paul SConnect With a Mentor Desktop Support Manager / Network AdministratorCommented:
you need to figure out how to get past the error and disable the snmp monitoring. I believe that will fix the issue. Maybe reinstall the printer, check for a newer driver, or figure out how to disable snmp port monitoring from the registry.
0
 
Paul SDesktop Support Manager / Network AdministratorCommented:
I have seen this, I normally disable SNMP on the port. I see that you tried and got an error. Did it disable SNMP or not?
0
 
havetteAuthor Commented:
It did not disable SNMP
0
 
Paul SDesktop Support Manager / Network AdministratorCommented:
Any updates?
0
All Courses

From novice to tech pro — start learning today.