Backup Exec 12 & Exchange 2007 Restore Procedure

Posted on 2010-11-24
Medium Priority
Last Modified: 2013-12-01
I have been successfully backing up my Exchange 2007 using GRT to disk.  However, now I have to restore one specific mailbox and I am having a hard time doing it.  Can anyone help me with a quick step by step?  
Basically, I need to restore UserA's entire mailbox to an alternate location (Exchange Recovery Group database?!?).  I then need to access that alternate location and pull down the recovered database without the knowledge of the user.

Hopefully that makes sense.  Thank you in advance!!
Question by:ccorino1
  • 5
LVL 17

Expert Comment

by:Viral Rathod
ID: 34208535

Author Comment

ID: 34209193
Create artcile.  I'm going to test it out right now.  Will let you know!
Thanks Viral.

Author Comment

ID: 34209215
That was clearly supposed to read:
"Great article"
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.


Author Comment

ID: 34213045
Here is the problem I'm having now.  When I try to restore to the recovery database in Backup Exec, I get to this step:
4. Choose the "Redirect Exchange Sets" option and enter your Exchange Server name as "\\SERVERNAME", then "Redirect using Volume Shadow Copy Service (VSS) Snapshot Provider".  Now select "Restore to Recovery Storage Group (RSG) (Exchange 2007 Only)"

I did just that, the job completed perfectly, however, when I look at the job log, it tells me that it restored directly to UserA's mailbox instead of the Recovery Database.  I also confirmed this simply by checking the size of the Recovery Database and seeing there is nothing in it.
What I tried now is creating a mailbox called "RecoveryUser" and I am restoring directly to that user.  It seems to be working because that new user's mailbox is growing while the backup is running, but the job isn't complete yet.

Accepted Solution

ccorino1 earned 0 total points
ID: 34262855
For anyone that needs to do just this, I have figured it out:
If you are taking UserA's backup and restoring it to UserB's mailbox.

1. Create UserB's user account and wait for the email address to be created. (I also logged into Outlook Web Access as UserB, which seems to make the mailbox active)
2. In Backup Exec, click Restore:
   In Selections - Drill down to UserA's mailbox and check it off
   In Resource Credentials - Make sure to Test All and make sure you have sufficient privileges
   In Microsoft Exchange Redirection
      Check "Redirect Exchange Sets" checkbox
      Type in ExchangeServerName under "Restore to server"
      Check "Redirect mailboxes or public folders"
      Type UserB under "Restore to mailbox"

Author Closing Comment

ID: 34290014
I have tested this and it's working.

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

There’s hardly a doubt that Business Communication is indispensable for both enterprises and small businesses, and if there is an email system outage owing to Exchange server failure, it definitely results in loss of productivity.
This article explains how to move an Exchange 2013/2016 mailbox database and logs to a different drive.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video tutorial shows you the steps to go through to set up what I believe to be the best email app on the android platform to read Exchange mail.  Get the app on your phone: The first step is to make sure you have the Samsung Email app on your …

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question