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Backup Exec 12 & Exchange 2007 Restore Procedure

Posted on 2010-11-24
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Last Modified: 2013-12-01
I have been successfully backing up my Exchange 2007 using GRT to disk.  However, now I have to restore one specific mailbox and I am having a hard time doing it.  Can anyone help me with a quick step by step?  
Basically, I need to restore UserA's entire mailbox to an alternate location (Exchange Recovery Group database?!?).  I then need to access that alternate location and pull down the recovered database without the knowledge of the user.

Hopefully that makes sense.  Thank you in advance!!
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Question by:ccorino1
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6 Comments
 
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Expert Comment

by:Viral Rathod
ID: 34208535
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Author Comment

by:ccorino1
ID: 34209193
Create artcile.  I'm going to test it out right now.  Will let you know!
Thanks Viral.
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Author Comment

by:ccorino1
ID: 34209215
That was clearly supposed to read:
"Great article"
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Author Comment

by:ccorino1
ID: 34213045
Here is the problem I'm having now.  When I try to restore to the recovery database in Backup Exec, I get to this step:
4. Choose the "Redirect Exchange Sets" option and enter your Exchange Server name as "\\SERVERNAME", then "Redirect using Volume Shadow Copy Service (VSS) Snapshot Provider".  Now select "Restore to Recovery Storage Group (RSG) (Exchange 2007 Only)"

I did just that, the job completed perfectly, however, when I look at the job log, it tells me that it restored directly to UserA's mailbox instead of the Recovery Database.  I also confirmed this simply by checking the size of the Recovery Database and seeing there is nothing in it.
What I tried now is creating a mailbox called "RecoveryUser" and I am restoring directly to that user.  It seems to be working because that new user's mailbox is growing while the backup is running, but the job isn't complete yet.
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Accepted Solution

by:
ccorino1 earned 0 total points
ID: 34262855
For anyone that needs to do just this, I have figured it out:
If you are taking UserA's backup and restoring it to UserB's mailbox.

1. Create UserB's user account and wait for the email address to be created. (I also logged into Outlook Web Access as UserB, which seems to make the mailbox active)
2. In Backup Exec, click Restore:
   In Selections - Drill down to UserA's mailbox and check it off
   In Resource Credentials - Make sure to Test All and make sure you have sufficient privileges
   In Microsoft Exchange Redirection
      Check "Redirect Exchange Sets" checkbox
      Type in ExchangeServerName under "Restore to server"
      Check "Redirect mailboxes or public folders"
      Type UserB under "Restore to mailbox"
Done!!
     
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Author Closing Comment

by:ccorino1
ID: 34290014
I have tested this and it's working.
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