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Problem with Remote Desktop printing, Server 2008 and Vista

Posted on 2010-11-24
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Last Modified: 2012-05-10
I am unable to print to a new Brother MFC-8680DN printer through Terminal Services.  Printing to other local printers through TS works as does printing to the Brother locally.

The server (single server, runs DC and DNS) runs Windows Server 2008.  The workstation has Vista Home Premium with SP2.  I just installed the latest Remote Desktop Client from Microsoft.

When I try to do a test print locally, it works fine.  If I try the same through TS, I get the error:0x000003e3

I have done/tried the following:
1) enabled rights to users on the \Windows\System32\spool folder
2) tried disabling bi-directional printing, but that was greyed out on both ends
3) have set up the Brother both through the network and by USB, same results
4) Removed the Brother printer installation, installed the latest Brother driver on the server (XP/Vista/2008 use the same file from Brother) as if the printer were on LPT1:, just to get the drivers on the server, then re-installed the Brother locally
5) tried TS on another Vista workstation with same errors

Useful suggestions would be greatly appreciated.
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Question by:CompProbSolv
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Expert Comment

by:Tyler Laczko
ID: 34208560
Add the printer to the Server.

Add printer->network printer
\\computername\printername
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Expert Comment

by:Tyler Laczko
ID: 34208564
You can then print directly to the printer without using TS.
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Author Comment

by:CompProbSolv
ID: 34208916
I've either miscommunicated here or am confused.  The printer is installed on the local (non-server) network as a TCP/IP printer and as a USB printer on the Vista workstation.  It is not shared so I'm unaware of how to do the \\computername\printername approach.

Following what I'm presuming you are suggesting, I did this:

1) Shared the printer on the Vista workstation (let's call it V, printer is shared as pr0)
2) Tried to install the printer on the server to \\V\pr0, but it would not allow it as it could not find the printer
3) Connected with TS from the Vista computer, tried to install the printer on the server to \\V\pr0, but it would not allow it as it gave me the error to check if the print spooler is running on the server.  I confirmed that the service is running on the Vista computer.

I failed to mention that both computers are running 32-bit versions of the OS.
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Accepted Solution

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CompProbSolv earned 0 total points
ID: 34436606
The problem was resolved by installing fairly generic HP Family printer drivers.
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Author Closing Comment

by:CompProbSolv
ID: 34459531
Problem was resolved by installing generic HP Family drivers.  Other answer did not apply.
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