trace stolen pc
Hello,
the parcel with my new laptop seems lost. Is there any chance to find it automatically, while that laptop is online ?:
* Maybe thanks to the serial number of the hardware, of the preinstalled windows 7 of MSOffice or ... ?
* if so, would it be the internet service provider, or rather microsoft (during one of the many service pack upgrades?), or the hardware producer (Lenovo), or ... ?
I know that for mobile phones, such a trace is easy, but for laptops using a WLAN ?
Best regards, Sonja
the parcel with my new laptop seems lost. Is there any chance to find it automatically, while that laptop is online ?:
* Maybe thanks to the serial number of the hardware, of the preinstalled windows 7 of MSOffice or ... ?
* if so, would it be the internet service provider, or rather microsoft (during one of the many service pack upgrades?), or the hardware producer (Lenovo), or ... ?
I know that for mobile phones, such a trace is easy, but for laptops using a WLAN ?
Best regards, Sonja
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Lee W, MVP
Even with a project like LoJack installed, your laptop is going to be very low on the police priority list. Even then, it could end up remaining as evidence in a police storage facility well past it's useful life.
Finally, I'm not saying you shouldn't report it stolen if you believe it was... but don't hold your breath assuming you'll ever get it back. Contact the insurance company - if you have one - or buy a new laptop and if you are lucky enough to ever see it (again), resell it on ebay or give it to a friend if you can't find a use for it.
ASKER
Hello all,
some details:
* yes, it is a brand new pc, and the shipment from the dealer to me got lost
* according to the vendor, windows 7 and MS office is preinstalled. Nothing else.
* of course, I do not expect Mr Bill Gates to take a look into his logfiles manually, but maybe there is an automatic standard to trace PCs reported to the police as stolen (at least in Switzerland, for mobile phones such automatic procedures exist :-), so why not for PCs, too ?).
* to MickyJW: thanks for the interesting link. CompuTrace is most probably not installed :-(. On which site can I see warranty claims, if any ?
Best regards, Sonja
some details:
* yes, it is a brand new pc, and the shipment from the dealer to me got lost
* according to the vendor, windows 7 and MS office is preinstalled. Nothing else.
* of course, I do not expect Mr Bill Gates to take a look into his logfiles manually, but maybe there is an automatic standard to trace PCs reported to the police as stolen (at least in Switzerland, for mobile phones such automatic procedures exist :-), so why not for PCs, too ?).
* to MickyJW: thanks for the interesting link. CompuTrace is most probably not installed :-(. On which site can I see warranty claims, if any ?
Best regards, Sonja
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I would think this would involve some heated arguments with the courier as it appears they are the responsible party.
Rob
Rob
ASKER
riwesley & caballo oscuro,
indeed, some documents show that possibly a neighbour has signed and it might have been stolen after. My problem is: I do not want to ruin the good neighbour relationship (my neighbours are honest), so if there is a technical way to find the pc, the better. In my country, the courier has clearly failed by letting sign a neighbour, that's forbidden.
Back to technical tracing: details are welcome.
- Sonja
indeed, some documents show that possibly a neighbour has signed and it might have been stolen after. My problem is: I do not want to ruin the good neighbour relationship (my neighbours are honest), so if there is a technical way to find the pc, the better. In my country, the courier has clearly failed by letting sign a neighbour, that's forbidden.
Back to technical tracing: details are welcome.
- Sonja
well the answer is no you can not trace it. secondly if your neighbour signed for it they will have either kept it or disposed of it. let the courier compant worry about aprooaching them. just put the monkey back on their back.you ordered they never delivered end of subject.
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ASKER
Hi MickyJW,
definitively I will follow your first suggestion.
And in case it does not work: 131426: is that a phone number ? From inside US ?
Best regards, Sonja
definitively I will follow your first suggestion.
And in case it does not work: 131426: is that a phone number ? From inside US ?
Best regards, Sonja
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if the machine is formatted and rebuilt, i dont think you are able to locate it again
unless the manufacture has built-in hardware-level tool to trace all their devices, that would be another story. to have a try, please consult your vendor and confirm it.
unless the manufacture has built-in hardware-level tool to trace all their devices, that would be another story. to have a try, please consult your vendor and confirm it.
ASKER
thanks for all your shared technical knowledge !
Yours, Sonja
Yours, Sonja