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VPN clients connect, but can't access network

Posted on 2010-11-24
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Last Modified: 2012-06-27
I am configuring a new PPTP VPN on Server 2008 R2. Remote VPN Users can connect to the new VPN and ping the VPN server, but cannot access the network beyond it: ping requests to any other devices on the network just die.

I'm obviously missing a crucial step. Any ideas?

Thanks!
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Question by:Stuart_Page
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LVL 69

Expert Comment

by:Qlemo
ID: 34209901
When you set up the RRAS server, did you tick the "Allow local network access" (or similar) option?
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Author Comment

by:Stuart_Page
ID: 34232683
I don't recall such an option. Checking through all of the settings on my current VPN, I don't see anything like what you're describing.

Thanks.
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Expert Comment

by:Qlemo
ID: 34233203
And you are right, that option does not exist.
Did you setup RRAS in Routing mode or only as RAS Server?
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Author Comment

by:Stuart_Page
ID: 34233547
I don't recall. Is there some way to verify this?
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Expert Comment

by:Qlemo
ID: 34234576
You see that in the RRAS server properties (in RRAS admin MMC).
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Author Comment

by:Stuart_Page
ID: 34234647
This is just an RRAS server.
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LVL 69

Expert Comment

by:Qlemo
ID: 34234668
Try if switching Routing on helps (it should). I assume the RAS server uses an IP pool of the LAN, either statically assigned or obtained via DHCP? If the RAS IP pool provides addresses from a completely different range, it's getting more complicated.
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Author Comment

by:Stuart_Page
ID: 34234707
I configured RRAS to use a IP range within one of the DHCP scopes on my DHCP server, so that VPN ip's would be obtained dynamically.

Where to turn on routing?
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Author Comment

by:Stuart_Page
ID: 34234734
Routing was already checked here...
RRAS routing
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Accepted Solution

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Qlemo earned 500 total points
ID: 34234801
It is checked (for IPv4), but you need to set it to "LAN and demand-dial routing".
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Author Comment

by:Stuart_Page
ID: 34345775
Ok, so the problem was that the VPN was configured on an entirely different subnet from the rest of the network. Once I corrected that issue, traffic began to flow.

Thanks.
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Author Closing Comment

by:Stuart_Page
ID: 34345781
I found the answer to my question on my own.
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LVL 69

Expert Comment

by:Qlemo
ID: 34345952
Of course it was, hence I recommended to switch demand dial routing on.
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LVL 69

Expert Comment

by:Qlemo
ID: 34345976
BTW, in such cases you usually do not accept any answer but your own, and not award with a grade of "C". That grade bluntly says "was of not much help providing some very general stuff".
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