Symantec Mail Security

Posted on 2010-11-24
Last Modified: 2012-05-10

We would like to know how Symantec Mail Security works (eg, how the emails hit the spam filtering before it goes to user mailboxes etc).

We have Exchange 2003, SMSE6.5, and SEPM6 installed, and would like to know how the email gets processed when the sender sends an email to the exchange server. Also want to know how it detects or if theres settings we can change this?

Hope to hear some good news.

Question by:goraek
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 14

Assisted Solution

by:Ehab Salem
Ehab Salem earned 500 total points
ID: 34211129
When an email comes to you server, the sequence in which SMSMSE processes the mail is as follows:
- Checks white listed emails
- Process RBL (real time black list)
- process anti-spam filter
- process anti-virus
- Delivers the mail to the user mailbox

All these settings are on the SMSMSE console. Although you can alter settings for all the above, you cannot change the sequence.

Hope that answers your question.

By the way what is SEPM6? I know SEP 11 (endpoint protection).

Author Comment

ID: 34214514
Thanks for the answer.

Sorry I meant SEPM11.0.6.

If SMSE is installed elsewhere, would this matter? Or does it need to be installed on the Exchange server?

Is it recommended to have all the Symantec product installed on the same server such as SEPM, BackExec, SMSE etc...
LVL 14

Assisted Solution

by:Ehab Salem
Ehab Salem earned 500 total points
ID: 34224490
SMSMSE MUST be installed on the exchange server. SEPM can be installed elsewhere, and this is the recommended. But the Exchange should have the client installed (SEP client).
If you have other Symantec products like BackupExcec, then put it on another server all together, and install SMSE on Exchange (it won't work otherwise).
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 34224984
Thanks for the info.

Also, I cant seem to find the settings where it process the emails and AV scan.
LVL 14

Accepted Solution

Ehab Salem earned 500 total points
ID: 34225069
Open SMSMSE, then goto Policies. Its all there.
- Antivirus settings
- Antispam settings

See picture attached SMSMSE 6.5 console

Author Closing Comment

ID: 34225208
Great info and answers.

Featured Post

Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Uncontrolled local administrators groups within any organization pose a huge security risk. Because these groups are locally managed it becomes difficult to audit and maintain them.
Make the most of your online learning experience.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question