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Emails going to junk folder from the same domain

Posted on 2010-11-24
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Last Modified: 2012-05-10
Hello,

I have a server 2008 with exchange 2007. I  have two domains in that exchange 2007 for user from domain 1 when a user from domain 2 sends emails they are going to the junk folder when we try to add the email address to safe list we get a message that the we cannot add email to safe list because it part of the same domain.

any suggestion on how to fix the problem ?
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Question by:LENERO
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Accepted Solution

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MegaNuk3 earned 2000 total points
ID: 34211039
Are there any email rules setup?
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34211043
You can try exporting the rules, then
Outlook /cleanrules
Then test
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Author Closing Comment

by:LENERO
ID: 34241215
Thank you very much we found a rule setup on her outlook.
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34241358
Thanks for the points
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